Summary
Overview
Work History
Education
Skills
Timeline
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Emma Palmer

Timaru,CAN

Summary

Dynamic and results-driven professional with extensive experience at Estate FoodBar, excelling in food preparation and customer service. Proven ability to lead teams, ensure health code compliance, and enhance customer satisfaction. Skilled in beverage crafting and training new staff, consistently delivering high-quality service in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Sandwhich Artist/Lead Barista

Estate FoodBar
Timaru, Timaru
03.2025 - Current
  • Provided take-out services to customers who preferred to dine offsite.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Followed health codes when handling food products by wearing protective clothing including hats, gloves and aprons.
  • Prepared food items according to recipes and instructions.
  • Provided customer service by responding to inquiries regarding menu items or special orders.
  • Performed general cleaning duties such as sweeping floors or emptying garbage cans.
  • Carried out basic food preparation tasks such as washing produce or cutting meats.
  • Labeled containers with date and time before storing leftovers in refrigerators or freezers.

Head Barista/Front of House Employee

Kiwk Kiwi Diner
Christchurch, Christchurch
03.2023 - 07.2024
  • Maintained cleanliness of the café area and equipment.
  • Maintained knowledge of current menu items, ingredients, preparations methods, prices, promotions.
  • Prepared and served specialty coffees, teas, and other beverages in accordance with customer specifications.
  • Verified that all equipment was functioning properly before opening the café for business each day.
  • Received payments from customers and made change as necessary.
  • Provided friendly and courteous service to customers.
  • Supervised junior baristas during their shifts ensuring they followed established protocols for preparing coffee drinks correctly.

Sandwich Artist/ Barista /Head Barista/Front of House Employee

Replenish Cafe
Timaru, Timaru
02.2022 - 05.2023
  • Stocked shelves with products and supplies.
  • Organized inventory for efficient restocking of products.
  • Maintained cleanliness of work area throughout shift.
  • Greeted customers and provided product knowledge.
  • Followed established procedures for handling money transactions accurately.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Trimmed meats and cheeses for sandwiches as needed.
  • Verified that prepared food met quality standards prior to serving it to customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.
  • Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift.
  • Monitored temperature of freezers and coolers throughout shift.

Education

NCEA Level 1 And 2 -

Timaru Girls High Schhol
Timaru, NZ
01-2017

Skills

  • Food preparation
  • Beverage crafting
  • Health code compliance
  • Customer service
  • Inventory management
  • Team supervision
  • Cash handling
  • Time management
  • Effective communication
  • Problem solving
  • Training new staff
  • General cleaning

Timeline

Sandwhich Artist/Lead Barista

Estate FoodBar
03.2025 - Current

Head Barista/Front of House Employee

Kiwk Kiwi Diner
03.2023 - 07.2024

Sandwich Artist/ Barista /Head Barista/Front of House Employee

Replenish Cafe
02.2022 - 05.2023

NCEA Level 1 And 2 -

Timaru Girls High Schhol

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Emma Palmer