Summary
Work History
Education
Skills
Timeline
Generic

Emma Phillips

Auckland,New Zealand

Summary

I am a dedicated horse lover and passionate about equine veterinary medicine. I own two horses and have over 10 years of equine experience. With previous vet visits from vet associates, I have been stuck in with helping Dr Kaylin and assisting her when I am able with my own horses. I became obsessed with this line of work. Although a vet nurse degree is preferred, I am currently studying animal management (equine) and biodiversity, i was advised to go into this course due to it having the equine area of animal management, however I am looking to study a vet nursing degree in future. This certain line of work will equip me with fantastic experiences and skills. This job is a huge opportunity that I'm determined to not miss out on.

Work History

Horseback Riding Instructor

Self Employed
Riverhead , Auckland
  • Assisted in the training of horses, including ground work and riding instruction.
  • Trained horses to respond to verbal commands and body language.

Surf Coach

Muriwai Surf School
Muriwai, Auckland
  • Developed and implemented surf lesson plans for beginner, intermediate, and advanced levels.
  • Created a safe learning environment to ensure student safety in the water.
  • Answered customer inquiries and provided accurate information regarding products and services.

Picker Packer

Sound Division
Henderson, Auckland
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Stocked shelves with incoming merchandise as needed.
  • Delivered goods to specified destinations in a timely manner.

Customer Service Manager

Matti B's
Waimauku, Auckland
  • Monitored staff performance to ensure adherence to customer service standards.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Created reports on customer feedback, complaints, and suggestions for management review.

Education

Equine And Animal Management And Biodiversity -

Unitec Institute
Point Chevalier, NZ
01-2024

Bachelor of Applied Science -

Unitec Institute
Point Chevalier, NZ
12-2023

Level 1 & 2 -

Massey High School
Massey

Skills

  • Experience with all range of equine breeds and disciplines
  • Experience with young/green horses and stock horses
  • Strong Knowledge of Kumeu and Dairy Flat areas
  • Humorous and positive attitude
  • Determined and hard worker
  • Dedicated and Passionate about this line of work
  • Confident with new environments and bring a fresh perspective
  • Excellent Communication
  • Active Listening
  • Reliable
  • Attention to Detail

Timeline

Horseback Riding Instructor

Self Employed

Surf Coach

Muriwai Surf School

Picker Packer

Sound Division

Customer Service Manager

Matti B's

Equine And Animal Management And Biodiversity -

Unitec Institute

Bachelor of Applied Science -

Unitec Institute

Level 1 & 2 -

Massey High School
Emma Phillips