Summary
Overview
Work History
Skills
Timeline
Generic

Emma HOKO

Blenheim,MBH

Summary

Dynamic professional with experience at Carls Jr Hastings, excelling in inventory management and team leadership. Enhanced restaurant revenue by optimizing operations and mentoring staff. Skilled in food safety and customer service, consistently ensuring high-quality standards. Proven ability to streamline workflows and maintain a positive work environment, contributing to operational success and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Kitchen Assistant

Hawkes Bay Hospital
Hastings, HKB
10.2020 - 06.2025
  • Assisted in food preparation and maintenance of kitchen cleanliness.
  • Followed safety and sanitation guidelines to ensure a safe working environment.
  • Supported chefs by organizing ingredients and kitchen tools efficiently.
  • Participated in inventory management, ensuring stock levels are maintained.
  • Learned various cooking techniques under guidance of experienced staff.
  • Communicated effectively with team members to streamline kitchen operations.
  • Cleaned and organized kitchen stations to promote team efficiency.

Restaurant Manager

Carls Jr Hastings
Hastings, HKB
07.2016 - 07.2020
  • Led daily operations to ensure high-quality food service and customer satisfaction.
  • Trained and mentored staff on efficient service practices and operational standards.
  • Developed employee schedules to optimize labor resources and reduce costs.
  • Implemented inventory control measures to minimize waste and enhance profitability.
  • Enhanced team performance through regular feedback and performance evaluations.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.

Apple Packer

Johnny Appleseed Holdings
Hastings
01.2015 - 07.2015

Crew Member

McDonald's Restaurant
Hastings, HKB
08.2012 - 04.2014
  • Collaborated with team members to ensure efficient workflow during peak hours.
  • Maintained cleanliness and organization of workstations to promote safety and efficiency.
  • Assisted in training new crew members on operational procedures and standards.
  • Executed food preparation tasks while adhering to health and safety regulations.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Prepared products following restaurant, health, and safety standards and procedures.

Apple Packer

Mr Apple New Zealand
Waipawa
02.2010 - 07.2010

Packed apples into boxes

  • Collaborated with team to streamline workflows, reducing downtime in collection processes.
  • Consistently met quality control guidelines set forth by the organization, ensuring that picked apples met or exceeded established benchmarks for size, color, and overall condition.

Skills

  • Chef support
  • Dishwashing
  • Safe food handling
  • Food preparation
  • Food safety
  • Kitchen equipment operation
  • Ingredient management
  • Cooking techniques
  • Cleaning and sanitizing
  • Food storage
  • Allergen awareness
  • Inventory monitoring
  • Health code compliance
  • Ingredient knowledge
  • Sanitation practices
  • Kitchen staff coordination
  • Food storage safety
  • Recipe execution
  • Food ordering
  • Positive attitude
  • Customer service
  • Punctual and reliable

Timeline

Kitchen Assistant

Hawkes Bay Hospital
10.2020 - 06.2025

Restaurant Manager

Carls Jr Hastings
07.2016 - 07.2020

Apple Packer

Johnny Appleseed Holdings
01.2015 - 07.2015

Crew Member

McDonald's Restaurant
08.2012 - 04.2014

Apple Packer

Mr Apple New Zealand
02.2010 - 07.2010
Emma HOKO