EMMA SANDERS
Auckland
Summary
Confident and friendly healthcare assistant with extensive experience working in different healthcare environments. Strongly skilled in written and verbal communication. Compassionate team player recognized for positive, upbeat attitude and proactive demeanour in solving problems. Flexible learner adapts easily to new challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Healthcare Assistant
Medacs Healthcare
12.2022 - Current
- Worked as an HCA in different facilities across the private and public health sectors in Auckland, including hospital-level care rest homes, Starship Children's Hospital and Southern Cross Gillies Hospital in the theatre.
Healthcare Assistant
SDHB
05.2021 - 10.2023
- Assisted patients with personal hygiene, eating, drinking and physical comfort.
- Communicated effectively and collaborated with other healthcare staff to create positive patient outcomes.
- Monitored patients with dementia or mental illness for the purpose of protecting them and others from violent or aggressive behaviour.
- I gained invaluable experience through this role as being part of the Nursing Resource Unit involved exposure to all the different wards of the hospital, putting me out of my comfort zone and working with new people every day. I was able to build upon my previous HCA knowledge but in a new environment.
Gift Wrapper
Glenfield Mall
11.2022 - 12.2022
- Pleasantly greeted customers and offered to personally wrap packages.
- Provided a very high level of service to all customers by employing effective communication and active listening skills.
- Assisted customers by helping to choose appropriate gift-wrapping materials.
Healthcare Assistant
WDHB
03.2020 - 02.2021
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Through this job, I learned all the basics of being an HCA and developed strong communication and interpersonal skills.
Swim Teacher
Hilton Brown Swimming School
11.2018 - 03.2019
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Taught daily swim instruction to students varying in ages and skill levels.
- Communicated clearly and positively with parents to ensure expectations were met and exceeded.
Education
Bachelor of Science - Nursing
Otago Polytechnic
Dunedin, NZ2022
Health Bridging - NZ Certificate in Study And Career Preparation
Otago Polytechnic
Dunedin, NZ2021
High School Diploma -
Rangitoto College
Auckland, NZ2019
Skills
Confident and friendly manner
Excellent communication
Effective time management
Customer Relationship Management
Leadership and Teamwork
Compassionate and emotional support
Advocacy
Certification
First Aid & CPR 2023
References
Audrey Arceo from SDHB
audrey.arceo@southerndhb.govt.nz · 0272844505
Brielle Shortland from Glenfield Mall
marketing@glenfieldmall.co.nz · 021 202 0102
Kelly Yang from WDHB
kelly.yang@waitemaradhb.govt.nz · 0212611232
Lena Shepherd from Hilton Brown Swimming School
lena@hiltonbrownswimming.co.nz · 02102914247
Timeline
Healthcare Assistant
Medacs Healthcare
12.2022 - Current
Gift Wrapper
Glenfield Mall
11.2022 - 12.2022
Healthcare Assistant
SDHB
05.2021 - 10.2023
Healthcare Assistant
WDHB
03.2020 - 02.2021
Swim Teacher
Hilton Brown Swimming School
11.2018 - 03.2019
Bachelor of Science - Nursing
Otago Polytechnic
Health Bridging - NZ Certificate in Study And Career Preparation
Otago Polytechnic
High School Diploma -
Rangitoto College
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