Talofa, I am a professional with over 20 years of proven experience and background in Payroll & HR and Learner Support. I am a natural multi-tasker, a forward-thinker, with the ability to work well under pressure to achieve tight deadlines. I am an experienced payroll and HR generalist, a great team player, with a solution focused mindset, often driving for continuous improvement. I am an effective communicator who thrives in challenging situations and can deal with a level of ambiguity. I have exceptional organizational and time management skills, able to take initiative, and can deliver outcomes to the best of my ability. I am calm under pressure, can think on my feet and make appropriate decisions before acting.
Overview
24
24
years of professional experience
Work History
Learner Support Advisor
Competenz - Te Pukenga
Newmarket
12.2020 - 07.2025
Implemented Learner Support Framework to enhance Literacy and Numeracy initiatives.
Collaborated with internal staff and stakeholders to deliver programs tailored to learner needs.
Established relationships with key stakeholders for priority programs focusing on Māori, Pacific, and Disability.
Advised on education strategies for Māori and Pasifika success in Indigenous contexts.
Recruited and managed contract services to provide effective study support mechanisms.
Promoted cultural competency through awareness and respectful interactions with diverse communities.
Organized workshops and focus groups for effective program integration and delivery.
Monitored project deliverables to ensure compliance with financial reporting and forecasting standards.
Payroll Manager
Apprentice Training New Zealand (ATNZ)
Newmarket
08.2014 - 12.2020
Oversaw end-to-end payroll processing for 380 employees and monthly salaried directors.
Managed leave types, allowances, and entitlements.
Ensured accuracy and compliance of payroll data with relevant legislation and regulations.
Managed payroll enquiries from employees and coordinated with external payroll providers as necessary.
Prepared and submitted payroll reports, including monthly filing of multi-company PAYE files.
Implemented and maintained payroll policies to enhance efficiency and accuracy.
Provided guidance and training to Finance team on payroll best practices.
Coordinated HR activities: recruitment, onboarding, contracts, variations, reporting, and maintaining HRIS and payroll systems.
Supervised payroll processing for a diverse workforce, ensuring adherence to compliance standards and regulations.
Streamlined payroll processes by implementing automated systems, resulting in a 30% reduction in processing time.
Supported Training Advisors in recruitment processes, contract management, and onboarding tasks.
I was the chairperson of the Pacific and Māori Advisory Group to promote Māori and cultural connection, which are part of Competenz life.
Payroll Officer
Apprentice Training New Zealand (ATNZ)
08.2001 - 08.2014
Manage end-to-end payroll processing using IMS, Navision and Timefiler systems.
Ensure accurate and timely payroll processing, including salary and wage payments.
Set up new employees and maintain comprehensive payroll records and manage related documentation.
Address employee payroll enquiries with professionalism and accuracy.
Ensure adherence to New Zealand payroll legislation, compliance and company policies.
Conduct payroll reconciliations and prepare reports for management review. Assisting and helping Training Advisors with H&S training and any other needed HR administration support.
Education
Secretarial Diploma -
Auckland Institute of Technology
Auckland, New Zealand
Sixth Form Certificate -
Onehunga High School
Onehunga, New Zealand
Skills
Payroll end-to-end processing of weekly and fortnightly wages and monthly salaries
PAYE filing and reconciliations
Employment legislation and compliance
Processing of court deductions, child support and other statutory deductions and payments
End to end fortnightly and monthly pay-runs., Filing and processing of Tax files and other statutory obligations., Processing of court deductions and child support deductions., Terminations and completions., Legislation and employment compliance and amendments., PAYE reconciliations and filing., Lead the implementation of Timefiler payroll system., Continuous improvement- passionate about driving continuous improvement to streamline payroll & HR processes., Advance use of Microsoft Office., Advance and navigation of Databases and Software: TMS, Timefiler, IMS, SAP SuccessFactors, MYOB, Navision, Canvas, Excel, LNAAT, and Business Insight Reporting.
Education And Professional Development
Auckland Institute of Technology, Secretarial Diploma
Onehunga High School, Sixth Form Certificate
Neurodiversity: Disability Action Support Training