Emma Olsen
Rototuna North,Hamilton
Summary
Compassionate Student Support Assistant with experience in providing emotional, educational, and administrative support to diverse student populations. Strengths lie in conflict resolution, fostering positive relationships, and promoting student engagement. Previous work has resulted in enhanced student success rates and improved school culture.
Kia Ora, Hello, My name is Emma Olsen. I am a solo mother of two children who both attend school here in New Zealand. I am 34 years old and come from a large family spread across New Zealand and Australia. I consider myself a very, fun, vibrant, driven and trustworthy person. I enjoy spending time with my family, spending time outdoors near the water, reading a good book and sports with my children. I am making the move to Australia to be able to give my children better opportunities, a new start for my family and to hopefully receive better education for both my children.
Overview
9
9
years of professional experience
Work History
Student Support Assistant
Fairfield College
Fairfield , Hamilton
10.2022 - Current
- Provided administrative support to the Student Support Office, including filing, photocopying and data entry.
- Organized student files and maintained accurate records of student information.
- Assisted with student registration processes, including verifying documents and collecting fees.
- Conducted orientation sessions for new students, providing them with important information about the school.
- Answered phone calls and emails from students regarding inquiries or complaints.
- Provided guidance to students who were experiencing personal problems or difficulties at home.
- Collaborated with other departments within the school to ensure that all resources are available to meet the needs of each individual student.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Kaimahi / Adult Mental Health
Te Runanga O Kirikiriroa
Hamilton East, Hamilton
03.2016 - 12.2020
- Guided clients in developing skills or strategies for dealing with problems.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Prepared and maintained required treatment records and reports.
- Referred patients or clients to community resources or specialists.
Education
High School Diploma -
Sacred Heart Girls College
Hamilton12-2005
Skills
- Creativity and Innovation
- Motivational Techniques
- Behavior Modeling
- Clerical Support
- Attendance Tracking
- Classroom supply management
- Classroom support
- Computer Skills
- Collaborative Teamwork
- Small Group and Individual Assistance
- Multicultural Awareness
- Stress Management
- Student Engagement
Timeline
Student Support Assistant
Fairfield College
10.2022 - Current
Kaimahi / Adult Mental Health
Te Runanga O Kirikiriroa
03.2016 - 12.2020
High School Diploma -
Sacred Heart Girls College