Proactive and goal-oriented professional with proven track record in planning, organizing, and executing successful events. Excellent time management and problem-solving skills. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced and changing environments.
Overview
18
18
years of professional experience
Work History
Owner
Wrapped NZ
10.2022 - Current
Manage day-to-day business operations.
Develop and maintain strong relationships with clients, resulting in repeat business and referrals.
Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
Manage financial aspects of the business, including budgeting and financial reporting.
Activities Coordinator
Oceania Healthcare
07.2020 - 09.2022
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Increased activity participation by maintaining a welcoming and inclusive environment for all attendees.
Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
Organized diverse activities, addressing various interests and promoting social interaction among participants.
Maintained and ordered supplies for activities.
Assistant Event Coordinator
Market Central & Dinner at the Lake
02.2020 - 09.2022
Ensured smooth execution of on-site logistics helping to supervising setup, teardown, and vendor coordination during events.
Established positive relationships with clients, ensuring their needs were met throughout the event.
Employed social media platforms effectively to promote onsite live activities and upcoming events.
FOH Supervisor
Poronui Lodge
01.2019 - 02.2020
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Streamlined FOH operations for increased efficiency and enhanced guest experience.
Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Coordinated special events such as private parties or group reservations, ensuring seamless execution from start to finish.
Assistant Event Coordinator
Sea to Sky Celebrations
01.2017 - 01.2019
Managed event logistics and operations.
Building relationships with clients and venue staff onsite
Established positive relationships with clients, ensuring their needs were met throughout the event process.
Setting up and coordinating with onsite contactor's and sub-contractors all aspects of the event
Troubleshooting onsite issues with clients and/or contractors for prompt resolutions
Event Coordinator & Assistant Event Coordinator
Edge Creative
02.2013 - 01.2017
Coordinated multiple events simultaneously.
Created detailed event schedules
Tracked events to keep them on schedule and within budget
Managed event logistics and operations.
Coordinated with vendors to deliver exceptional services during events.
Troubleshooting onsite issues with clients and/or contractors for prompt resolutions
Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.
Conducted post-event analysis, identifying areas of improvement for future events.
Staff Manager & Event Supervisor
The Great Catering Company
10.2011 - 02.2013
Increased overall staff satisfaction by promoting a positive work environment and addressing concerns promptly.
Assisted in creating weekly work schedule for all serving and hosting employees.
Created business culture focused on developing and retaining high-quality employees.
Provided staff with support and training to achieve top client satisfaction.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Assistant Event Designer
The Black House
07.2011 - 01.2017
A casual role I had helping to installing and pack out a variety of events.
Collaborated with vendors to ensure seamless integration of design components and timely delivery.
Established strong relationships with clients through clear communication and exceptional service.
Assistant Event Manager
The Bank of New Zealand
05.2011 - 10.2011
An internship for a university paper. Assisting the events manager with all areas on a variety of events
2IC & Duty Manager, Receptionist & Marketing Rep
Nomads Auckland & Fat Camel Backpackers
01.2007 - 03.2011
Developed and maintained strong relationships with customers.
Managed staff scheduling for optimal coverage, ensuring efficient operations during peak hours.
Coordinated themed nights attracting different demographics expanding overall clientele.
Created staff rosters and staff management
Forming and maintaining relationships with our local airport i-sites, tour companies, travel agents and other hostels
Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
Streamlined inventory management for optimal stock levels and reduced waste.
Education
Bachelor of Arts - Event Management, Business Design
AUT
10-2012
NCEA LEVEL 1 & 2 -
Rutherford College
11-2007
Skills
Event Management
Event Design
Staff Management
On-site Execution
Social Media Management
Team leadership and supervision
Timeline
Owner
Wrapped NZ
10.2022 - Current
Activities Coordinator
Oceania Healthcare
07.2020 - 09.2022
Assistant Event Coordinator
Market Central & Dinner at the Lake
02.2020 - 09.2022
FOH Supervisor
Poronui Lodge
01.2019 - 02.2020
Assistant Event Coordinator
Sea to Sky Celebrations
01.2017 - 01.2019
Event Coordinator & Assistant Event Coordinator
Edge Creative
02.2013 - 01.2017
Staff Manager & Event Supervisor
The Great Catering Company
10.2011 - 02.2013
Assistant Event Designer
The Black House
07.2011 - 01.2017
Assistant Event Manager
The Bank of New Zealand
05.2011 - 10.2011
2IC & Duty Manager, Receptionist & Marketing Rep
Nomads Auckland & Fat Camel Backpackers
01.2007 - 03.2011
Bachelor of Arts - Event Management, Business Design
AUT
NCEA LEVEL 1 & 2 -
Rutherford College
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