Emman Marina
Auckland,St Johns
Summary
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
8
8
years of professional experience
Work History
Service Technician / Coordinator
Alpha Fire
11.2023 - Current
- Conducted weekly and monthly maintenance for fire alarms, sprinklers, pumps, and emergency lights
- Coordinated and performed annual fire alarm system surveys
- Managed minor projects, documentation, commissioning, and AutoCAD as-built drawings
- Resolved system faults and handled client inquiries and updates
- Scheduled inspections, maintained compliance records, and stayed informed on fire safety technologies
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Service Technician
South Pacific Fire Protection
07.2023 - 11.2023
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Troubleshot faults, documented services, and supported client preventive maintenance
Fire Alarm Installer
Ice Fire Protection
02.2022 - 07.2023
- Integrated equipment installations with on-site network infrastructure, incorporating existing fire and life safety systems.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
Fire Alarm Testing and Compliance
Johnson Controls
03.2020 - 02.2022
- Performed compliance testing for fire alarms, sprinklers, emergency lights, and gas flood systems
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Provided customer support and maintained regulatory standards
Fire Alarm Testing and Compliance
Life Safety Services
11.2018 - 03.2020
- Maintained fire system compliance, conducted regular testing, and handled diesel pump inspections
- Educated clients about the importance of regular maintenance checks to ensure continued functionality of their fire alarm systems.
Operation Shift Manager
Burger King
03.2017 - 01.2018
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Skills
- Effective communicator with diverse teams and clients
- Independent and collaborative team contributor
- Proficient in Microsoft Office, AutoCAD, and EWP operation
- Highly organized, motivated, and customer-focused
- Skilled in time management and task prioritization
Timeline
Service Technician / Coordinator
Alpha Fire
11.2023 - Current
Service Technician
South Pacific Fire Protection
07.2023 - 11.2023
Fire Alarm Installer
Ice Fire Protection
02.2022 - 07.2023
Fire Alarm Testing and Compliance
Johnson Controls
03.2020 - 02.2022
Fire Alarm Testing and Compliance
Life Safety Services
11.2018 - 03.2020
Operation Shift Manager
Burger King
03.2017 - 01.2018
Similar Profiles
Darrius CrossDarrius Cross
Fire Safety Technician at Alpha FireFire Safety Technician at Alpha Fire
Manpreet Dhillon (Manna)Manpreet Dhillon (Manna)
FIRE ALARM PROJECT MANAGER at Alpha FireFIRE ALARM PROJECT MANAGER at Alpha Fire
Ryan AllsopRyan Allsop
Fire Sprinkler Technician / Supervisor at Alpha Fire ProtectionFire Sprinkler Technician / Supervisor at Alpha Fire Protection