Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Hobbies and Interests
Cover Letter
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Emmanuel Oyebuchi Adam

Christchurch Central,CAN

Summary

As a hardworking individual with many years of experience working in a multitude of hospitality roles, including customer care, receptionist and guest service. I thrive in busy environments and enjoy working as part of a team.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervision /cashier service

Bavarian state painting collections
04.2024 - Current
  • Selling tickets
  • Looking after guests
  • Receiving and forwarding Email
  • De-escalating conflicts
  • Cash Management

Training for Drivers and Accompanying Person

Malteser Munich
12.2023 - 05.2024

Front Desk Agent

Catholic men welfare Association
03.2022 - 05.2023
  • Admission control and key distribution
  • Telephone switchboard
  • Receiving and forwarding mail
  • Regular inspections in the building and, if necessary, on the property
  • If necessary, keep the driveway free of snow and ice
  • Cash management

Education

Institute of Continuing Education

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IHK Academy Munich

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CFM IT School for MS Office Munich

Skills

  • Listening Attentively to the guest
  • Paying attention to customers Request
  • Handling more than 200 guest of different Nationality with my Team was a stress management task
  • Customer assistance
  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling

Accomplishments

  • I Have gained Valuable experience Working in Various Organizations In Germany
  • Which include Security Companies, Health Sector, and Museum Gallery
  • Having the Opportunity to obtain Various Training in Security, Guest Services and Transport and Accompanying of Elderly Citizens.

Certification

  • National Examination Council (Naco)
  • German Trade Regulation Act Certificate
  • Computer License (Cfm IT)

Languages

English
Native or Bilingual
German
Full Professional

Timeline

Supervision /cashier service

Bavarian state painting collections
04.2024 - Current

Training for Drivers and Accompanying Person

Malteser Munich
12.2023 - 05.2024

Front Desk Agent

Catholic men welfare Association
03.2022 - 05.2023

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IHK Academy Munich

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CFM IT School for MS Office Munich

Institute of Continuing Education

Hobbies and Interests

Hospitality and customer Service, Cultural Exploration, Continuous Learning, Volunteering and Community Service

Cover Letter

  • Resume on Hospitality and Assistance Role
  • To Whom It May Concern:
  • As a student of Ara Institute of Canterbury English Department, I would like to express my interest in interning with your company. I am interested in a position that will utilize my skills and background in these fields of customer service, tourism research, and marketing. My goal is to enhance my career in the Hospitality industry through a diverse Culture and experience.
  • Specifically, I would like an opportunity directly related to my Field of Experience. As you will note from my enclosed resume, I have both relevant education and experience. My work experience includes working as a receptionist at Senior Residence Facility and Museum Galleries. I think that working for you would be a great way to both expand my Skills, I have enclosed my resume for you to review. I will be available to begin soon. Thank you for your time and consideration. I would appreciate the opportunity and there Offer to talk to you to discuss your company needs, as well as my capabilities to fulfil those needs. I hope that you will consider me for an appropriate position.
  • Yours sincerely
  • Emmanuel
Emmanuel Oyebuchi Adam