EmmaRangitahi Flavell
Henderson,AUK
Summary
Ambitious and reliable candidate with a strong focus on success in part-time and casual roles. Demonstrates exceptional adaptability and quick learning abilities, with a commitment to continuous improvement. Proven skills in customer service and food delivery, excelling in high-pressure environments. Seeking a Service any position to leverage attention to detail and an enthusiastic approach to service.
Overview
2
2
years of professional experience
Work History
Chilled food assistant
New World
Kerikeri, Northland
01.2019 - 06.2019
- Assisted customers in locating products and answering inquiries.
- Stocked shelves with fresh produce and grocery items regularly.
- Maintained cleanliness and organization of food preparation areas.
- Prepared food items according to safety and hygiene standards.
- Monitored inventory levels and reported shortages to management.
- Checked expiration dates on products to ensure freshness.
- Stored produce appropriately according to safety protocols.
Customer service assistant
Madfun Amusement
Melbourne
01.2017 - 01.2018
- Assisted guests with inquiries and provided information about park attractions.
- Processed ticket sales and managed cash register transactions effectively.
- Handled guest complaints and resolved issues to ensure satisfaction.
- Maintained cleanliness and organization in customer service areas.
- Educated guests on safety protocols and park rules for a safe experience.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Consulted with customers regarding needs and addressed concerns.
Cleaners assistant
Campbell’s Motel
Kaikohe, Northland
- Collaborated with housekeeping to ensure room readiness for guests.
- Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
- Maintained positive working relationship with fellow staff and management.
- Stocked inventory and ordered office and kitchen supplies.
- Broke down boxes for garbage and recycling.
Education
Bar and cafe operations program - L2
Skills And Update
Christchurch, NZNCEA L1 L2
People Potential
Kaikohe, NZSkills
- Clear communication skills
- Stress management
- Approachable
- Customer service
- Empathetic communication
- Critical thinking skills
- Working collaboratively
- Effective self-presentation
- Efficient
- Attention to detail
References
- Melissa Quay, Manager, Madfun Amusements, 3196021311
- Rosie Harris, Manager, Campbell’s Motel, 0211495808
- Corrina Wilson, Duty Manager, New World, 0220736993
Timeline
Chilled food assistant
New World
01.2019 - 06.2019
Customer service assistant
Madfun Amusement
01.2017 - 01.2018
Cleaners assistant
Campbell’s Motel
Bar and cafe operations program - L2
Skills And Update
NCEA L1 L2
People Potential