Emoana Consedine
Tauranga,Bay Of Plenty, New Zealand
Summary
Self-motivated individual with an engaging personality and flexible approach to new environments. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences. Attentive individual with superior knowledge of diverse dining and dedication to fantastic dining experiences. Trained in POS systems and administrative systems with great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Enthusiastic and reliable individual (with managerial experience in Education, Hospitality and Retail) and a facilitator of quick turnover environments, boosting volume and increasing sales opportunities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Teacher
Graeme Dingle Foundation
01.2021 - Current
- Worked cooperatively with other teachers, administrators, diverse communities, and parents to help students reach learning objectives and overall potential.
- Supported student physical, mental, and social development using classroom games, communicational skill development, and activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Planned and implemented integrated lessons to meet national standards.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Boosted cultural awareness by incorporating children's literature from Aotearoa/New Zealand Māori culture and world cultures.
Store Manager
NIKE (Retail Prodigy Group Franchise AUS)
01.2017 - 12.2019
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Bar and Restaurant Worker
Hooked On Marahau (Garden Bar And Restaurant)
12.2019 - 03.2020
- Engaged with all customers with excellent interpersonal skills to answer any questions.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Interacted with guests to obtain feedback on product quality and service levels.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Stocked condiments, filled specialty machines with drink mixes and prepped fryer items to prepare for peak hours.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
Lead Sales Representative
Mean Doses Brewery And Fillery
01.2018 - 12.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery through hospitality running of the bar and fillery.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Education
Master of Arts - Education
Victoria University of Wellington
Wellington, NZ12.2020
Skills
- Nationally recognized Leadership excellence in communication, teaching and human development — National New Zealand Award 2022 (Teacher for Graeme Dingle Foundation)
- Excellence interpersonal skills
- A willingness to learn in new environments with a passionate mindset
- Extremely self-motivated individual
Certification
- Mental Health First Aid Aotearoa New Zealand Qualification
— Valid for 2 years
- New Zealand First Aid Qualification
— Valid for 2 years (2023 and 2024)
Timeline
Teacher
Graeme Dingle Foundation
01.2021 - Current
Bar and Restaurant Worker
Hooked On Marahau (Garden Bar And Restaurant)
12.2019 - 03.2020
Lead Sales Representative
Mean Doses Brewery And Fillery
01.2018 - 12.2020
Store Manager
NIKE (Retail Prodigy Group Franchise AUS)
01.2017 - 12.2019
Master of Arts - Education
Victoria University of Wellington
- Mental Health First Aid Aotearoa New Zealand Qualification
— Valid for 2 years
- New Zealand First Aid Qualification
— Valid for 2 years (2023 and 2024)
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