Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emre Mert Calto

Overview

4
4
years of professional experience

Work History

Night Porter/Auditor

Copthorne lakefront hotel
, Queenstown
05.2025 - 08.2025
  • Inspected public areas regularly to ensure they are clean and tidy.
  • Answered incoming calls from guests seeking assistance or directions.
  • Greeted visitors and provided them with assistance.
  • Assisted with check-in and check-out processes when necessary.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
  • Prepared detailed audit reports at the end of each shift.

Housekeeper

sudima hotel
, Queenstown
02.2025 - 05.2025
  • Cleaning floors, rooms, halls, and bathrooms
  • Replacing bedding and linens
  • Vacuuming, sweeping, and mopping
  • Dusting surfaces
  • Replacing toiletries
  • Making beds
  • Emptying wastebaskets and disposing of trash properly
  • Performing cleaning tasks

Salesperson

watsons
, Izmir
09.2024 - 12.2024
  • Greeting customers
  • Helping customers find items in the store
  • Ringing up purchases
  • Developing sales pitches to sell products or services

Content Marketing and Sales Intern

Whitepress
, Bielsko-Biala
04.2024 - 08.2024

Supporting the activities of the office for coordination of international content marketing and sales activities

acquiring publishers and marketers

content creation and translation

operating CRM system and ongoing publisher service

English Teacher

Britishtown language schools
, Usak
08.2023 - 02.2024
  • Explored different approaches to help students improve their reading comprehension skills.
  • Planned and updated curricula and lesson plans to continuously improve subject coverage.
  • Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
  • Participated in professional development workshops to stay current with educational trends and methodologies.

Tourism Consultant

Gino yachting
bodrum, Mugla
06.2022 - 09.2022
  • Consulting with clients to determine their travel needs and preferences
  • Researching and presenting travel itinerary options including transportation, accommodation, and attractions
  • Booking and confirming reservations for travel and accommodation
  • Offering and selling travel insurance and other travel products
  • Advising clients on necessary travel documents such as visas and passports
  • Networking with tour operators
  • Managing customer issues

Salesperson

mudo
Bodrum, Mugla
06.2021 - 09.2021
  • Greeting customers
  • Helping customers find items in the store
  • Ringing up purchases
  • Developing sales pitches to sell products or services

Education

Bachelor of Arts - English Language And Literature

University of Usak
Usak
02-2024

Skills

  • Sales strategies
  • Content creation
  • Customer service
  • CRM operation
  • Problem resolution
  • Time management
  • Team collaboration
  • Verbal and written communication
  • Office administration
  • Documentation and reporting
  • Customer/Client relations
  • Front desk operations
  • Audit reporting
  • End-of-day processes
  • Customer engagement
  • Effective communication
  • Analytical thinking
  • Hotel operations
  • Guest relations
  • Data entry

Languages

Turkish
Native/ Bilingual
English
Full Professional

Timeline

Night Porter/Auditor

Copthorne lakefront hotel
05.2025 - 08.2025

Housekeeper

sudima hotel
02.2025 - 05.2025

Salesperson

watsons
09.2024 - 12.2024

Content Marketing and Sales Intern

Whitepress
04.2024 - 08.2024

English Teacher

Britishtown language schools
08.2023 - 02.2024

Tourism Consultant

Gino yachting
06.2022 - 09.2022

Salesperson

mudo
06.2021 - 09.2021

Bachelor of Arts - English Language And Literature

University of Usak
Emre Mert Calto