Enkhtsetseg Damiranjav
Auckland,AUK
Summary
Dynamic and adaptable professional with 7 years of diverse experience in housekeeping, sales assistance, and convenience store management. Currently pursuing a Master’s degree in Management, with study commitments from 5-9pm on Monday, Tuesday, and Friday, and full availability for work outside these hours, including weekends. Known for a strong willingness to learn, a hardworking attitude, and the ability to quickly grasp new concepts and tasks. Optimistic and enthusiastic, with a proven track record of delivering exceptional customer service, managing operational tasks, and maintaining high standards of cleanliness and organization. Seeking part-time employment in Auckland CBD in roles such as sales assistant, waiter, kitchen hand, or housekeeper. Eager to contribute effectively to a dynamic team and further develop my skills and career.
Overview
7
7
years of professional experience
Work History
Convenience Store Manager
Tuulantgol LLC
03.2020 - 06.2024
- Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
- Maintained high standards of cleanliness and organization within the store to create a pleasant shopping experience for customers.
- Managed employee hours to set schedule and store operation budget appropriately, personally covering cashier shifts and general store duties to minimize store labor cost during slow hours.
Senior Sales Assistant
CU Convenience Store
03.2019 - 02.2020
- Collaborated with marketing team to create targeted promotional campaigns that boosted overall sales performance.
- Provided excellent customer service by promptly addressing client inquiries and resolving any issues that arose during the sales process.
- Checked with customers after sales to determine satisfaction and offer additional services such as assembly and warranties.
- Streamlined sales processes, resulting in increased efficiency and higher customer satisfaction rates.
Housekeeper
Shangri La Hotel
03.2018 - 02.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Restaurant Waiter
Noble Restaurant
07.2017 - 09.2018
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Master of Science - Business Management
ICL Graduate Business School
Lorne Street 1014, Auckland CBD01.2026
Skills
- Teamwork and Collaboration
- Positive Attitude
- Time Management
- Customer Service
- Multitasking
- Excellent Communication
Languages
English
Full Professional
Timeline
Convenience Store Manager
Tuulantgol LLC
03.2020 - 06.2024
Senior Sales Assistant
CU Convenience Store
03.2019 - 02.2020
Housekeeper
Shangri La Hotel
03.2018 - 02.2019
Restaurant Waiter
Noble Restaurant
07.2017 - 09.2018
Master of Science - Business Management
ICL Graduate Business School
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