Certificate I - Arts
National University of Samoa
Samoa12.2023
Epati Pritchard
New Lynn,Auckland
Summary
Proven Customer Service Representative at Jon Faaleo, adept in problem-solving and critical thinking, enhanced customer loyalty through empathetic complaint resolution and efficient dispute management. Skilled in computer proficiency and active listening, significantly contributed to team development and operational excellence without exceeding a 55-word limit.
Education
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Call center experience
- Computer Proficiency
- Follow-up skills
- Appointment Scheduling
- Team Development
Timeline
Certificate I - Arts
National University of Samoa