Epironi Cokecoke Toloi
Tokoroa,WKO
Summary
Skilled in crisis management & personnel supervision with strong emotional intelligence and committed to successfully handling stress in high-pressure situations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and challenges to meet team goals. I have a skills and capabilities to impress any future employer.
Overview
19
19
years of professional experience
Work History
Department of Corrections Supervisor
Te Korowai
- Supervise residents on a daily basis
- Assist residents to their needs and/or appointments
- Assist residents to the courts
- Create recovery plan for residents
- Attend to any incidents may occur among residents
- Prepare reports of incidents for managers
- Answering phone call and ensure safety and security for residents, staff and facilities.
Corrections Officer
Rimutaka Prison
- Carry out the daily routine of the unit
- Ensure safety and security of people under our care as well as staff and visitors
- Facilitate with any conflicts that may arise while on shift
- Ability to think critically and solve conflict as they arise
- Ensure all security related incidents/events are recorded in accordance with policies and procedures
- Assist with any given task or operations within the prison system
Team Leader Manager
The Salvation Army
01.2016 - 01.2019
- Performing all responsibilities of an officer of
- Able to think critically and solve any conflicts arise
- Commitment to protecting the safety of employee and people
- Organize programs, camps, events
- Conduct meetings
- Establishment of the Salvation Army Drug and Alcohol Addictions Service in Fiji
- Conduct educational training for prisoners
- Establish community development
- Respond to disasters assisting stakeholders helping rebuild peoples lives
- Conduct counselling and mentoring of people seeking help
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Held weekly team meetings to inform team members on company news and updates.
- Gathered, organized and input information into digital database.
Corps Officer
The Salvation Army
03.2023 - Current
- Lead the Salvation Army work in Tokoroa
- Managing staff and volunteers
- Organise events for members and communities
- Pick up donations in food and others
- Conduct regular Leadership Team Meetings
- Visiting people and build relationship with communities
- Assist members of the community in need
- Handled administrative requirements, maintained records and submitted operational reports.
- Coordinated activities of subordinate personnel to support mission success.
- Led team in developing strategic plans to meet operational objectives.
Field Officer
The Salvation Army Reintegration Services
01.2021 - 03.2022
The Salvation Army New Zealand, Samoa
- 08.2020
Field Worker
01.2005 - 01.2018
- Conduct face to face or phone interviews with prisoners earmarked for release on Parole
- Prepare all necessary documents required for client’s release
- Ensure the safety of all clients and staff are mandatory
- Able to think critically and solve any conflict as they arise
- Pick up clients from prison on release day
- Assist with Clients Steps to Freedom including signing up with WINZ
- Assist job hunting and suitable accommodation for clients
- Conduct weekly catch up as well as attending client’s Probation Meetings, etc
- Conduct regular checks on properties and welfare of all clients.
Education
Certificate in Writing Reports & Proposals -
University of The South Pacific (TAFE)
Fiji2018
Certificate in 12 Steps Program -
The Salvation Army Centre For Leadership
Fiji2018
High School Diploma -
Suva Muslim College
Fiji1991
Skills
- Interpersonal Skills
- Youth Ministry
- Character Building
- Conflict Resolution Skills
- Suicide Prevention trained
- Crisis Intervention trained
- Community Mental Health Programs
- Case Management
- Inmate Behavior Modification Tactics
- Ethical Standards of Conduct
- Self-Defense Techniques
- Search and Seizure Procedures
- Suicide Prevention Training
- Physical Restraint
- De-Escalating Conflicts
- Corrections Environments
- Incident Reports
- Safety and Security
Timeline
Corps Officer
The Salvation Army
03.2023 - Current
Field Officer
The Salvation Army Reintegration Services
01.2021 - 03.2022
Team Leader Manager
The Salvation Army
01.2016 - 01.2019
Field Worker
01.2005 - 01.2018
Department of Corrections Supervisor
Te Korowai
Corrections Officer
Rimutaka Prison
The Salvation Army New Zealand, Samoa
- 08.2020
Certificate in Writing Reports & Proposals -
University of The South Pacific (TAFE)
Certificate in 12 Steps Program -
The Salvation Army Centre For Leadership
High School Diploma -
Suva Muslim College
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