Eraia Mathews
Stoke,Nelson
Summary
I am reliable and resilient. I have the proven ability to adjust to meet people where they are at.
I am competent working alone. I also thrive in a team environment. I like to motivate those around me to achieve high quality performance at all times.
I am willing to learn and develop new skills that are offered to me.
I maintain a healthy balanced lifestyle.
I am confident in leadership roles, when trained and supported to deliver any task at hand.
Overview
1
1
year of professional experience
Work History
Front Line Worker
KFC
Richmond, Nelson
05.2022 - 05.2023
- Delivered exceptional customer service at the front lines of the business.
- Implemented standards for hygiene and sanitation procedures
- Willing to pick up work at short notice.
Education
Level 1 & Level 2 - Foundation Skills
NMIT
Nelson, NZ12-2022
Skills
- Cross-selling abilities
- Complaint Handling
- Workplace Safety
- Order Processing
- De-Escalation Techniques
- Work Prioritization
- Transaction Processing
- Written Communication
- High-energy attitude
- Adaptability and Flexibility
- Order Fulfillment
- Understanding Customer Needs
- Calm Under Pressure
- Data Entry
- Stock management
- Task Prioritization
- Sales expertise
- Attention to Detail
- Store maintenance
- Employee Coaching
- Product and service knowledge
- Effective Communication
- Professional phone voice
- Teamwork and Collaboration
- Customer Relationship Management (CRM)
- Reliability
- Microsoft Exchange
- Microsoft Office expertise
- Problem-solving aptitude
Affiliations
- Computer literate
- Leadership potential
References
References available upon request.
Timeline
Front Line Worker
KFC
05.2022 - 05.2023
Level 1 & Level 2 - Foundation Skills
NMIT
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