Summary
Overview
Work History
Skills
Objectives
Timeline
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Eraina Temple

Greendale,Canterbury

Summary

I am hardworking, mature and have a strong sense of responsibility. I am also trustworthy and have a positive attitude and relate well with people of all ages. I have the ability to adapt to any situation and always strive to expand my knowledge of the field I have nominated to excel in. I am open to any new challenge and always welcome the opportunity to learn new skills that will enable me to become even more diverse. I am a collaborative leader with dedication to partnering with coworkers to promote an engaged and empowering work culture.

Overview

5
5
years of professional experience

Work History

Store Manager

Farm Source
05.2021 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted and collaborated with customers as well as the wider team in the business to build connections and maintain strong relationships.
  • Maintained a strong focus on Health, Safety and Wellbeing in the workplace.

Senior Sales/2ic

Farm Source
01.2020 - 05.2021
  • Employed effective problem-solving techniques for my customers to ensure a high customer experience in the store.
  • Demonstrated products and features to customers, answered questions and overcame objections.
  • Worked with the team to strive for and achieve set KPI's.
  • Attended and successfully completed the Farm Source Management Development Programme
  • Followed correct procedures around Health and Safety, store H&S rep.
  • Developed strong relationships with customers and continued to strengthen relationships with the wider team, including SDA's, Area Managers.

Senior Sales/2ic

Farm Source
04.2018 - 11.2019
  • Built and maintained strong business relationships with shareholders and wider customer base.
  • Maintained great inventory levels with the ordering and receipting of stock into store.
  • Ensuring the store was well presented, clean and tidy at all times.
  • Responsible for canvas planning and calling as well as assisting with campaigns.
  • Store H&S representative as well as Services champ for store.
  • Working in with new staff members to assist the Store Manager with training and roll out of new procedures.

Skills

    Organisation and time management - working to a high standard in a busy environment giving me the ability to work to set targets

    Strong people and communication skills - warm friendly personality which enables me to interact in a calm and professional manner Able to communicate with people from a variety of backgrounds and all levels within the organisation

    Accuracy around polices and procedures - to ensure the workplace and all people within are kept safe and running smoothly at all times

Objectives

I am seeking to continue my career within an organisation that will best utilise my management, supervision and administrative skills to benefit mutual growth and success.  Consolidating my existing skills as well as expanding my knowledge base in my chosen field. 

Timeline

Store Manager

Farm Source
05.2021 - Current

Senior Sales/2ic

Farm Source
01.2020 - 05.2021

Senior Sales/2ic

Farm Source
04.2018 - 11.2019

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Eraina Temple