ERIC GESALTA
Tauranga South,BOP
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position. Ready to help team achieve company goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Fiber Technician
Civtec
04.2023 - Current
- Install, splice, maintain, and termination of Fibre Optic cable.
- Installation of ONT, ITP, ETP, and Knet pedestal
- Working in confined spaces, manual handling, working at heights using Ladder and EWP.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Power meter & light source fibre optic test.
Support Worker/Health Care Assistant
SILC/Ultimate Care Group
10.2019 - 04.2023
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Supported nursing staff with care of incontinent patients and promotion of continence care.
- Observed patient skin conditions and reported findings to registered nurse.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
Datacenter Operations and Application Support
SMART Communications Inc
12.2008 - 09.2019
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Used iHelp and Servicenow to track, maintain and update trouble tickets.
- Interfaced with customers and developers to diagnose problems and implement configuration requirements and solutions.
- Collaborated with developers, analysts and project managers to expedite incident resolutions
- Analyzed and troubleshoot integration issues related to system configuration, data, maps and workflows.
- Performed software application and disaster recovery testing to guarantee business readiness following fail-overs.
- Analyzed and mapped data and wrote SQL scripts to extract data from SQL databases.
Network Operations
Chikka Philippines
10.2007 - 10.2008
- Chikka, short for Chikka Text Messenger, is an Internet-based instant messaging application that supports free SMS or text messaging between online users and offline mobile subscribers
- Responsibilities:
- 24/7 monitoring of Chikka’s Value Added Services (VAS)
- Escalation of errors/exceptions to concerned groups such as to developers and/or telco companies (Globe or Smart)
Telecom Engineer
Intex Telecom Systems
12.2005 - 07.2007
- Philippine Long Distance Telephone (PLDT) Next Generation Network (NxGN) implementation
- Staging/Testing, site survey, site preparation, Installation
- Commissioning, Integration, Acceptance and troubleshooting of Access Gateway Equipment
- Site Documentation, scheduling of field engineers, database updates, inventory of equipment and installation materials
Education
Level 7 Diploma in Cloud Engineering - Cloud Engineering
Yoobee Colleges of Creative Innovation
Tauranga07.2024
Level 5 Information Technology & Client Support -
Yoobee Colleges of Creative Innovation
Tauranga, BOP11.2022
Level 5 Micro- Credential in Cyber Security -
Yoobee Colleges of Creative Innovation
Tauranga, BOP08.2022
NZ Certificate in Health And Wellbeing (Level 3)
CareerForce
Tauranga, BOP03.2022
Bachelor of Science - Computer Science
Mapua Institute of Technology
Makati, Philippines02.2006
Skills
- Server logs analysis
- Linux Shell scripting (Perl/Bash)
- AWS (IaaS, IAM)
- SQL
- HTML
- CSS
- Virtualbox
- Netbackup
- EMC Networker
- MS Active Directory
- DHCP & DNS
- MS Server 2019 Microsoft 365
- Mac, Windows 10, Linux
Certification
MEWP
First Aid
Timeline
Fiber Technician
Civtec
04.2023 - Current
Support Worker/Health Care Assistant
SILC/Ultimate Care Group
10.2019 - 04.2023
Datacenter Operations and Application Support
SMART Communications Inc
12.2008 - 09.2019
Network Operations
Chikka Philippines
10.2007 - 10.2008
Telecom Engineer
Intex Telecom Systems
12.2005 - 07.2007
Level 7 Diploma in Cloud Engineering - Cloud Engineering
Yoobee Colleges of Creative Innovation
Level 5 Information Technology & Client Support -
Yoobee Colleges of Creative Innovation
Level 5 Micro- Credential in Cyber Security -
Yoobee Colleges of Creative Innovation
NZ Certificate in Health And Wellbeing (Level 3)
CareerForce
Bachelor of Science - Computer Science
Mapua Institute of Technology
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