Summary
Overview
Work History
Skills
Community Service
Accomplishments
Languages
Interests
Hobbies and Interests
Education
Timeline
Generic

Eric Mapa

Auckland

Summary

I am both half Tongan and half Samoan, deeply connected to family and culture. Inspired by the sacrifices of my single mother, I am driven by a strong sense of responsibility, resilience, and determination. I bring commitment, adaptability, and a strong work ethic to every task, with a passion for contributing positively to my community and supporting those around me. My cultural values of respect, service, and teamwork guide me in both personal and professional environments.

I strive to be a personable and positive individual that is well-qualified for a role in Customer Service. I am able to possess fundamental knowledge of customer service and operational procedures, with strong communication and organizational skills.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

After-school Tutor

Marcellin College
05.2023 - Current
  • Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
  • Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Provided homework assistance using specific curriculum and materials.

Young Vinnies Volunteer

Young Vinnies - St Vincent De Paul Society of Auckland
05.2023 - 06.2025
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Supported efficient operations at homeless shelter, preparing meals and organizing supplies.
  • Enhanced community engagement by organizing and leading local clean-up events.
  • Provided emotional support and companionship to elderly in community homes.

Skills

  • Self-management and Resilience
  • Commitment
  • Fast learning and Adaptability
  • Positive attitude and good conversational skills
  • Memory and Concentration
  • Presence and Reliability
  • Communication
  • Teamwork and Thinking Skills
  • Dependability and Empathy

Community Service

Duke of Edinburgh, Auckland, New Zealand, 2023-02, Present

Accomplishments

  • Served as the Head Boy of Marcellin College for 2025.
  • Achieved NCEA Level Two With Excellence 2024
  • Achieved NCEA Level Three With Excellence 2025
  • Awarded Bronze for Duke of Edinburgh - A program designed to push students out of their comfort zones and spark growth. This awardee has managed to complete 100+ hours of service, 50+ hours of extracurricular activates and 200+ hours of academic study.
  • Young Vinnies Association Award Winner - Completed a full year of dedicated service to the community by managing fundraisers, packing over 100+ parcels, tutoring feeder schools and more! We were able to raise over $10,000.

Languages

English
Full Professional
Tongan
Native or Bilingual

Interests

  • Reading
  • I enjoy helping others and giving back to the community
  • Watching Movies and TV Shows
  • Cooking
  • Acting and Theater
  • Gym Workouts

Hobbies and Interests

Community Service, Creative Writing, Art, Science, Reading, Business Studies, Drama, Sports

Education

High School Diploma -

Marcellin College
617 Mount Albert Road, Royal Oak, Auckland 1023
02.2021 - 10.2025

Timeline

After-school Tutor

Marcellin College
05.2023 - Current

Young Vinnies Volunteer

Young Vinnies - St Vincent De Paul Society of Auckland
05.2023 - 06.2025

High School Diploma -

Marcellin College
02.2021 - 10.2025
Eric Mapa