Erica Kwakye
Hastings,Hawke's Bay
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
PakNsave
Hawkes Bay, Hastings
09.2023 - 01.2024
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Greeted customers and provided excellent customer service.
- Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Team Member (FOH, BOH, COOK)
KFC
Hastings
12.2021 - 09.2023
- Maintained a clean and organized work area throughout the shift.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
Vintage Cellar Hand- Seasonal Harvest
Constellation Brands-Selaks Winery
Hastings
02.2023 - 04.2023
- Assisted with unloading deliveries of new cases of wine into the cellar and restocking shelves as needed.
- Transported cases of wine from one location to another using appropriate lifting techniques.
- Checked the temperature and humidity of the cellar regularly to maintain optimal conditions for aging wines.
FOH Staff Member (FOH, BOH)
Bollywood Hastings
Hastings
11.2022 - 02.2023
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Processed payments accurately using the POS system.
- Conducted regular checks on restrooms to maintain a clean environment.
- Maintained cleanliness of the dining area, including tables and floors.
FOH Team Member
McDonalds
Hastings
09.2021 - 01.2022
- Communicated effectively with other team members to ensure smooth operation of restaurant activities.
- Provided excellent customer service by ensuring orders were accurate and delivered in a timely manner.
- Completed daily side work tasks assigned by supervisor or manager.
Education
IFA/ Tourism
New Zealand School of Tourism
Auckland, NZ05-2024
High School Diploma -
HASTINGS GIRLS' HIGH
12.2022
GES -
ROSHARON MONTESSORI SCHOOL
06.2018
Skills
- Great Customer Service
- Ability to follow instructions and deliver quality results
- Successful working in a team environment as well as independently
- Ability to work under pressure and multi-task
- Willingness to learn
- Clear Communication
- Positive Attitude
Languages
- Twi-Native
- English
- French
References
- Victoria Kwakye, Crew Trainer McDonald's, 0225142903, victoriapeasah@gmail.com
- Desirée Janson, Production Leader, Selaks Winery, desiree.janson@cbrands.com, +64 6 872 0330 ext 609, +64 27 251 1812, Constellation Brands New Zealand Limited, 3024 State Highway 50, RD1, Hastings, 4171, www.constellationnz.com
Hobbies and Interests
In my spare time, I enjoy playing basketball because it keeps me fit and challenges my physical limits. I love drawing and watching videos of planes taking off.
Timeline
Online Personal Shopper
PakNsave
09.2023 - 01.2024
Vintage Cellar Hand- Seasonal Harvest
Constellation Brands-Selaks Winery
02.2023 - 04.2023
FOH Staff Member (FOH, BOH)
Bollywood Hastings
11.2022 - 02.2023
Team Member (FOH, BOH, COOK)
KFC
12.2021 - 09.2023
FOH Team Member
McDonalds
09.2021 - 01.2022
IFA/ Tourism
New Zealand School of Tourism
High School Diploma -
HASTINGS GIRLS' HIGH
GES -
ROSHARON MONTESSORI SCHOOL
Similar Profiles
Eliasa IkenasioEliasa Ikenasio
Grocery Assistant at PaknSaveGrocery Assistant at PaknSave
JASVEEN KAURJASVEEN KAUR
Customer Service Assistant at PaknSaveCustomer Service Assistant at PaknSave
Daniel CaoDaniel Cao
Checkout Operator at PaknSaveCheckout Operator at PaknSave