Erika Whyte
Te Atatu South,New Zealand
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Skillfull principal with advanced education and extensive classroom experience. Decisive in making operational, hiring and learning decisions. Clear and consistent in enforcing school rules and discipline.
Overview
26
26
years of professional experience
1
1
Certification
Work History
PRINCIPAL
Waitakere Japanese Supplementary School
Glen Eden, Auckland
04.2021 - 04.2024
- Developed and implemented school-wide policies to ensure the safety of students, staff, and faculty
- Created a positive learning environment by fostering relationships between teachers, parents, and students
- Monitored budgeting decisions to ensure efficient use of resources
- Developed strategies to increase parental involvement in their children's education
- Encouraged and voiced positive feedback to mentor and motivate new teachers
- Managed school administration operations and organized teacher schedules, student registration processes and class orientation sessions
FRONT OF HOUSE
Chikos Restaurant and Cafe
Henderson, Auckland
06.2017 - 12.2023
- Greeted customers warmly and answered any questions they had
- Maintained a clean and organized work environment throughout the day
- Performed cashier duties including taking payments and handling money transactions
- Managed reservations by phone, email or other means as required
- Assisted in training new front of house staff members on proper procedures for greeting customers, taking orders, serving meals and cleaning up after guests
- Maintained knowledge of menu offerings so that I could answer questions about ingredients or preparations methods confidently
RECEPTIONIST, TOUR GUIDE OF THE CONSTRUCTION
Congres Inc.
Izumisano City, Osaka
04.2003 - 03.2006
- Greeted visitors and provided them with assistance
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Assisted with special projects assigned by management when required
- Ensured visitors had an enjoyable experience by providing interesting facts of 2nd phase construction of Kansai International Airport at the bus tour
- Worked closely with colleagues in order to provide a high level of service throughout the duration of the tour
CARE WORKER
NAIS CARE Owada(Panasonic), Now: Age Free Life Owada
Kadoma City, Osaka
04.1998 - 07.2001
- Assisted with personal care tasks such as bathing, dressing, toileting, and grooming in dementia ward
- Kept detailed records related to client interactions, services provided, medications administered., for documentation purposes
- Organized recreational activities for clients to promote physical and mental health
- Maintained communication with families regarding the progress of their loved ones
- Collaborated with social workers and case managers in order to develop appropriate service plans
- Assisted client with personal hygiene, mobility and transportation
- Recorded patient vital signs for medical review
Education
NZ Certificate in Study And Career Preparation - Level4
UNITEC
Auckland12.2022
Certified Caregiver - Study of Caregiving
Christian College of Social Work
Osaka, Japan03.1998
Bachelor of Early Child Education -
Shinai Girls University
Wakayama, Japan03.1997
High School Diploma -
Kenmei Gakuin Girls High Shooll
Osaka, Japan03.1995
Bachelor of Nursing -
UNITEC Institute of Technology
Auckland, NZSkills
- Team Collaboration
- Guest Relations Management
- Sanitation Guidelines
- Check Payment Processing
- Operations Oversight
- New Student Orientation
- Public Speaking
- Student and Parent Relations
- School Administration
Certification
- NZ full Driver's license
- Japanese qualified ECE teacher
- Japanese qualified Care Worker
Timeline
PRINCIPAL
Waitakere Japanese Supplementary School
04.2021 - 04.2024
FRONT OF HOUSE
Chikos Restaurant and Cafe
06.2017 - 12.2023
RECEPTIONIST, TOUR GUIDE OF THE CONSTRUCTION
Congres Inc.
04.2003 - 03.2006
CARE WORKER
NAIS CARE Owada(Panasonic), Now: Age Free Life Owada
04.1998 - 07.2001
- NZ full Driver's license
- Japanese qualified ECE teacher
- Japanese qualified Care Worker
NZ Certificate in Study And Career Preparation - Level4
UNITEC
Certified Caregiver - Study of Caregiving
Christian College of Social Work
Bachelor of Early Child Education -
Shinai Girls University
High School Diploma -
Kenmei Gakuin Girls High Shooll
Bachelor of Nursing -
UNITEC Institute of Technology
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