Summary
Overview
Work History
Education
Skills
Marine Mammal Medic Certificate
Timeline
Generic

Erin Beamish

Dunedin,Dunedin

Summary

Experienced candidate with passion for verifying safety and security of all individuals within area of responsibility. Hardworking individual with excellent eye for detail and in-depth knowledge of emergency situation protocols and procedures. Natural problem-solver with keen ability to relate to people of all ages and backgrounds. Easily able to adapt to new changes and great teamwork skills


I have worked in multiple areas in high volume and stay calm and collected, so I am able to do my job.


I am currently studying at the University of Otago doing a bachelor of science , majoring in Marine Science.


I have a big passion for animals on land and in water. My sister is currently studying veterinary and I have learnt a few things about animals from her. I also have pets myself so know how to work around them.

Overview

5
5
years of professional experience

Work History

Lifeguard

Wellington Regional Aquatic Center
01.2023 - Current
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Facilitated group training sessions for new hires, sharing expertise on rescue techniques and facility protocols.
  • Recorded daily activity logs and incident reports for tracking purposes.
  • Earned Water Safety Instructor certification and managed beachfront safety.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Administered CPR and first-aid following best practices.

Customer Service Representative

Wellington City Council
04.2022 - Current
  • Met customer call guidelines for service levels, handle time and productivity.
  • Maintained up-to-date knowledge of product and service changes.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Responded to customer requests for products, services, and company information.
  • Trained new personnel regarding company operations, policies and services.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Created and maintained detailed database to develop promotional sales.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Use of Eftpos
  • End of shift, providing reports on cash up able to handle money
  • Assisted with sales and heavy stock handling


Waitress

The Pines
09.2021 - Current
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used cash registers and credit card machines to cash out customers.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Learn to Swim Instructor

Wellington Regional Aquatic Center
02.2021 - Current
  • Utilized effective record-keeping system for tracking customer information.
  • Collaborated with swim team coaches to develop successful training plans.
  • Implemented new and creative exercise routines to keep participants motivated.
  • Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
  • Provided one-on-one instruction for students requiring additional support, improving their overall skill level substantially.
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Evaluated student progress through regular assessments, providing feedback for improvement and celebrating achievements.
  • Continuously improved teaching methods by seeking feedback from students, parents, and colleagues, resulting in higher satisfaction rates among participants.
  • Promoted safe and inclusive environment for club clients and members.
  • Prepared equipment before each class class and stored items promptly after classes.
  • Contributed to a fun learning atmosphere by incorporating engaging games and activities into swim lessons regularly.
  • Took notes strengths and weaknesses of each child in class to track progress.

Babysitting

NA
03.2019 - Current
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Addressed behavioural and learning issues with parents
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.

Volunteer

Island Bay Aquarium
04.2022 - 11.2022
  • Developed strong communication and organizational skills through working on group projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Knowledge of sea animals and how to feed them
  • Insure saftey around children and the animals
  • Ability to clean and close

Education

No Degree - Marine Science

St Catherines College
Wellington
09.2026

Skills

  • First Aid
  • Needs Assessment
  • Effective problem-solver
  • Physical Fitness
  • Safety oversight
  • Lifeguard certification
  • CPR/AED
  • Critical Thinking
  • Pool operations
  • Heavy Lifting
  • Water Sampling
  • Leadership Qualities

Marine Mammal Medic Certificate

Through Project Jonah, I was able to become a Marine Mammal Medic which is a course about learning how to safe and help stranding of whales and dolphins. 

Timeline

Lifeguard

Wellington Regional Aquatic Center
01.2023 - Current

Customer Service Representative

Wellington City Council
04.2022 - Current

Volunteer

Island Bay Aquarium
04.2022 - 11.2022

Waitress

The Pines
09.2021 - Current

Learn to Swim Instructor

Wellington Regional Aquatic Center
02.2021 - Current

Babysitting

NA
03.2019 - Current

No Degree - Marine Science

St Catherines College

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