Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Erin Birnie Dunlop

Wellington

Summary

Motivated and adaptable graduate seeking to transition into a professional environment, bringing with me a strong foundation of transferable skills developed through years of part-time experience. Proven ability to manage competing priorities through effective time management and organisation. Skilled in clear and professional communication across diverse audiences, with a collaborative approach to problem-solving and a strong commitment to delivering results in fast-paced environments. Eager to apply these strengths in a new role that offers opportunities for continued growth and development.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Shoe Clinic Wellington
11.2024 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.


Sales Assistant

Veronika Maine
10.2023 - 11.2024
  • Increased sales by building strong customer relationships and providing excellent service.
  • Met and exceeded sales targets consistently, contributing to overall team success.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Opened and closed store independently and prepared nightly bank drop for manager.

Shift Leader

Lord Of The Fries
12.2022 - 09.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimising discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Bachelor of Communications - Marketing

Victoria University of Wellington
Wellington, NZ
06-2025

Skills

  • Strong organizational skills
  • Effective team collaboration
  • Clear verbal communication
  • Eye for detail
  • Efficient scheduling practices
  • Skilled in using Microsoft Office tools

Interests

  • Enjoy participating in hiking for overall physical and mental well-being
  • I enjoy cooking for friends and family gatherings

Timeline

Sales Assistant

Shoe Clinic Wellington
11.2024 - Current

Sales Assistant

Veronika Maine
10.2023 - 11.2024

Shift Leader

Lord Of The Fries
12.2022 - 09.2023

Bachelor of Communications - Marketing

Victoria University of Wellington

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Erin Birnie Dunlop