Erin Ha
1/166 Universal Drive, Henderson,AKL
Summary
Outgoing, friendly, open-minded first-year student currently studying at the University of Auckland. Very enthusiastic and eager to contribute to team success through hard work, attention to detail, excellent communication, as well as excellent organizational skills. Always open and motivated to learn, grow, and improve in more skills and aspects. I possess a polite and helpful manner, which will help to engage with customers.
Overview
5
5
years of professional experience
Work History
Receptionist Trainee
Reno Suh- Optics1 Optometrists
Auckland, AUK
04.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors a positive first impression.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- General maintenance and cleaning such as vacuuming/sweeping floor, cleaning or restocking shelves, etc
Church Youth Leader
Korean Presbyterian Church Of Auckland, Henderson
Auckland, AUK
01.2019 - 01.2021
- Organized large group events such as faith-based outings, fundraisers and sports competitions to integrate youth group and community.
- Led dynamic group topics to help facilitate discussions among group members.
- Organized and participated in extensive performances including drama and worship
- Planned and conducted activities for the entire youth group every month alongside the other youth leaders
OSCAR Holiday School Teacher Aide
Korean Presbyterian Church Of Auckland, Henderson
Auckland, AUK
07.2019 - 01.2020
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained excellent attendance record, consistently arriving to work on time.
- Participated in team-building activities to enhance working relationships.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Instructed children individually and in groups, providing a safe and enjoyable environment
- Taught children specific subjects such as English and languages, learning strategies, and social skills.
- Assisted other teachers with setting up, organizing, and cleaning up after activities.
Education
Bachelor of Arts - Majoring in Psychology And Asian Studies
University of Auckland
Auckland, AUK2024
Skills
- Cross-Cultural Communications
- Positive Attitude and Energetic
- Security Awareness
- Telephone Answering
- Greeting and Seating Clients
- Patient Appointment Management
Dance, learning new languages, Singing, watching films and dramas
Dance:
I started dancing as a hobby when I was 7 or 8, and it naturally led to a profession later on in my teen years.
I have competed/performed at multiple Hip-Hop competitions and showcases with my crew overseas in the Netherlands, Europe and won many awards.
Timeline
Receptionist Trainee
Reno Suh- Optics1 Optometrists
04.2020 - 04.2022
OSCAR Holiday School Teacher Aide
Korean Presbyterian Church Of Auckland, Henderson
07.2019 - 01.2020
Church Youth Leader
Korean Presbyterian Church Of Auckland, Henderson
01.2019 - 01.2021
Bachelor of Arts - Majoring in Psychology And Asian Studies
University of Auckland