Erin Malan
Auckland
Summary
Talented and dependable undergraduate pharmacology and physiology student at The University of Auckland, successful at managing multiple priorities with a positive attitude, and a reliable team player. A strong scientific foundation, with previous dental and administration experience. A fast hands-on learner that offers strong work ethic.
Overview
3
3
years of professional experience
Work History
Dental Assistant
The Tooth Company
12.2020 - Current
- Cleaned and sterilized dental instruments and trays, sanitized treatment rooms, and restocked supplies to maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties, which includes passing instruments, suctioning intraoral fluids, adding water, and passing materials for dental procedures (filling, root canal, fissure sealants, extractions, crowns, and other emergency procedures).
- Staged tray for minimum 8 patients per day by arranging dental instruments and materials.
- Prepared patient x-rays and images for dentist review.
- Monitored patient comfort and safety during dental procedures.
- Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
Pediatric Dental Assistant
The Tooth Company
11.2021 - Current
- Similarly to working with General Dentist, this time assisting Pediatric Dental Specialist. This role requires working with children ranging from 0-14 years old who are high risk in terms of oral health, and those who have disabilities, and or high dental anxiety.
- Assisted Pediatric Dental Specialist when working in theatre as patients undergo general anesthetic.
- Create dental impressions used to make models.
- Make vacuum-formed retainers using models in order to create space maintainers for patient following extraction should it be required as part of their treatment plan.
Orthodontic Assistant
The Tooth Company Orthodontics
02.2023 - Current
- Assisted Orthodontist, and Orthodontic Auxiliary.
- Sterilized orthodontic tools and equipment, sanitized treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Entered patient records into computer system, adhering to strict privacy laws and maintaining high level of accuracy. Entering up to 5 records per afternoon.
- Shaped models made from impressions and trimmed with handpiece. Made vacuum-formed retainers for patients upon completion of their orthodontic treatment.
Receptionist
The Tooth Company
05.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phones and directed incoming calls to correct offices.
- Assisted with onboarding new patients and securing paperwork completion.
- Collected and distributed messages to team members to support open communication and high customer service.
- Collected cash, card, and Southern Cross payments, processed transactions and updated relevant records.
Issuing Officer
Electoral Commission For The General Election
10.2020 - 10.2020
- Issued up to 300 voting documents with applicant information and verified data against database information, ensuring applicant received correct forms and had not previously voted at another voting center.
- Worked collaboratively with team members at voting center to count and sort out voting papers following closure of general election voting period.
Education
Bachelor of Science - Pharmacology, Physiology
The University of Auckland
Auckland, New Zealand06.2024
NCEA Level 3 -
Kingsway School
Auckland, New Zealand11.2020
Skills
- Strong Manual Dexterity, Efficient Multi-Tasking
- Infection Control Proficiency, Sterilization Techniques
- Team Collaboration
- Rapport Development
- Patient Care Skills
- Medical Records Management
- Patient Schedule Management
- Procedures Compliance
- Precision and Accuracy
Timeline
Orthodontic Assistant
The Tooth Company Orthodontics
02.2023 - Current
Receptionist
The Tooth Company
05.2022 - Current
Pediatric Dental Assistant
The Tooth Company
11.2021 - Current
Dental Assistant
The Tooth Company
12.2020 - Current
Issuing Officer
Electoral Commission For The General Election
10.2020 - 10.2020
Bachelor of Science - Pharmacology, Physiology
The University of Auckland
NCEA Level 3 -
Kingsway School
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