Erin Mellor
Auckland,AUK
Summary
Dedicated cleaning professional with a positive attitude and strong attention to detail, previously with TVNZ. Proven ability to enhance cleanliness standards and improve efficiency through effective teamwork and time management. Skilled in customer service, adept at resolving conflicts while maintaining professionalism under pressure. Committed to maintaining high hygiene standards and a well-organized work environment.
Overview
34
34
years of professional experience
Work History
TVNZ
Cleaning Crew
04.2005 - 09.2026
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Maintained clean, neat, and professional entrances.
- Organized and used industrial cleaning products following strict safety procedures.
Propharma
Cleaner
06.2008 - 12.2009
- Collaborated with team members to ensure timely completion of all orders during peak seasons.
- Maintained strong attention to detail while efficiently completing large volumes of orders daily.
- Increased order processing speed by maintaining an organized and clean work area.
- Enhanced packing efficiency by implementing new packing techniques and procedures.
- Demonstrated adaptability by cross-training in multiple roles within the warehouse setting as needed.
Movie Imax
Cleaning
04.2005 - 09.2006
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Customer Service Representative
Spotless Services Cleaning
02.1993 - 11.1995
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Certificate For Completion - Hair Dressing
Eloise Collage
Training For Hair Dressing01-1993
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dealing with customers in dispatch/packing
- Dependable and responsible
- Calm under pressure
- Active listening
Timeline
Propharma
Cleaner
06.2008 - 12.2009
TVNZ
Cleaning Crew
04.2005 - 09.2026
Movie Imax
Cleaning
04.2005 - 09.2006
Customer Service Representative
Spotless Services Cleaning
02.1993 - 11.1995
Certificate For Completion - Hair Dressing
Eloise Collage
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