Erin Witana
Sunnyvale,Auckland
Summary
Trained in providing crisis intervention services in addition to routine care and support for eight years. Conducts needs assessments, sets goals to improve clients quality of life.
Development of strategies to reduce the likelihood of an adverse event occurring, minimize the impact of such an event or reduce the severity of an event in the least restrictive manner whilst maintaining an acceptable level of safety for others.
Overview
14
14
years of professional experience
Work History
Residential After Hours Coordinator/Support Worker
IDEA Services (RIDSAS)
Auckland
02.2011 - 08.2015
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Documented daily activities, behaviors and incidents for permanent record.
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Forensics Care Manager
Te Roopu Taurima
Otahuhu
07.2019 - Current
- Analyzed key performance indicators to assess and manage risk, evaluating client care and creating procedural changes to increase efficiency.
- Relationship with the Mental Health (Compulsory Assessment and Treatment) Act 1992
- Needs assessment and care and rehabilitation planning
- The Status and Rights of Care Recipients, Sections- 57-59, 60,61
- Reports and Submissions to Family court, Section 77
- Inspections and Enquires- High Court Judge, District Inspectors
- Authority to take and detain care recipients
- Delegation of Powers
- Determined specific needs and provided most appropriate level of services to ensure well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Monitored and assisted residents through individual service plans.
Senior Clinical
Ember -Intensive Support Services
Auckland
02.2016 - 07.2019
- Helped clients adapt to altered lifestyles while providing therapeutic environments for clients and families.
- Provided direct support to twenty plus staff daily.
- Handled caseload up-to twenty two clients per week.
- Built and deepened partnerships with healthcare administrators, medical directors and nursing supervisors.
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked with Senior operations to resolve roster problems, to improve daily operations of the service.
- Developed team communications and information for meetings.
Education
Certificate Dialectical Behavior Therapy -
Mason Clinic
Bachelor of Bicultural Social Work Level 7 - Social Services
Te Wananga O Aotearoa
Auckland2022
Health & Well Being/Addiction - Mental Health
Career Force
2019
Skills
- Risk assessment
- Risk management
- Needs Assessment
- Mental Health Act 1992
- Crisis prevention Intervention
- Training and mentoring
- Networking
- Case Management
- Microsoft Systems
Timeline
Forensics Care Manager
Te Roopu Taurima
07.2019 - Current
Senior Clinical
Ember -Intensive Support Services
02.2016 - 07.2019
Residential After Hours Coordinator/Support Worker
IDEA Services (RIDSAS)
02.2011 - 08.2015
Certificate Dialectical Behavior Therapy -
Mason Clinic
Bachelor of Bicultural Social Work Level 7 - Social Services
Te Wananga O Aotearoa
Health & Well Being/Addiction - Mental Health
Career Force
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