I am passionate about Basketball, a sport that develops teamwork and strategic thinking skills In addition, Muay Thai challenges both my mental and physical endurance Regular running session are an integral part of my routine, contributing to my overall fitness and well-being Weightlifting is a weekly exercise Moreover, baking is a creative outlet whereby I explore new recipes
Erin Zhang
Summary
An organised and interpersonally sensitive person with strong managerial and collaborative skills. Known for strategic planning and quick problem-solving, I adapt to new challenges and environments. I consistently deliver effective results in a timely manner.
Overview
4
4
years of professional experience
Work History
Retail Assistant Manager
East Seas Otahuhu Limited
01.2022 - Current
- Inventory management: tracking stock levels and assist in replenishment.
- Trained new staff on store policies and procedures.
- Resolved customer complaints promptly and enhancing satisfaction.
- Built strong relationships with customers, resulting in repeat business.
Volunteer Media Coordinator
The University of Auckland Basketball Club
05.2023 - 12.2024
- Managed and created engaging content for the club’s social media platforms to promote games, events, and player highlights.
- Developed and implemented social media content strategies to enhance engagement.
- Increased follower engagement and online visibility through regular posts, stories, and event coverage.
- Collaborated with committee members to align messaging with club values and priorities.
Retail Worker
East Seas Otahuhu Limited
04.2021 - 01.2022
- Assisted customers with product inquiries and facilitated smooth transactions.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Collaborated with team members to achieve daily sales targets.
Education
Bachelor of Arts - Criminology And Psychology
University of Auckland
01-2025
Diocesan School For Girls
01-2022
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Attention to detail
- Time management
- Customer service
Interests
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Volunteer Media Coordinator
The University of Auckland Basketball Club
05.2023 - 12.2024
Retail Assistant Manager
East Seas Otahuhu Limited
01.2022 - Current
Retail Worker
East Seas Otahuhu Limited
04.2021 - 01.2022
Bachelor of Arts - Criminology And Psychology
University of Auckland
Diocesan School For Girls
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