Erina Mackay
Foxton
Summary
Reliable and hardworking individual with a variety of work experience. Skilled in customer service, teamwork, and maintaining high standards in all environments. Eager to learn, respectful, and committed to doing every job well.
Overview
5
5
years of professional experience
Work History
Cook
Robert Harris Café
Foxton
06.2024 - Current
- Performed basic administrative duties such as inventory management, ordering supplies.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Adhered to food safety standards when storing and preparing foods.
- Efficiently prepare and serve meals in a timely manner while ensuring customer satisfaction and attending to individual needs.
- Consistently greet customers and colleagues with friendliness and respect.
Unqualified Relief Teacher
Talk Recruitment
Foxton
07.2024 - 05.2025
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Provided individual attention to each student as needed during class time.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
Work experience
Purches Mechanical Services
Foxton
07.2024 - 08.2024
- Assisted mechanics with basic vehicle maintenance tasks such as oil changes, tyre checks, and part replacements.
- Shadowed experienced technicians to gain practical knowledge of automotive diagnostics and repairs.
- Helped maintain a tidy and safe workshop environment, following health and safety guidelines.
- Acquired knowledge with things that helped me be able to work more and be more hands on.
Hospitality Staff
Absolute Coffee House
Cambridge
04.2024 - 05.2024
- Provided customer service to ensure satisfaction throughout their dining experience.
- Served food and drinks to customers in a timely manner.
- Maintained cleanliness of dining and serving areas.
- Ensured the café environment remained clean, hygienic, and welcoming at all times.
Retail Assistant
Wairoa Pharmacy
Wairoa
04.2022 - 11.2023
- Processing sales and transactions over the counter.
- Maintained stock levels by replenishing shelves, tidying displays and organising merchandise.
- Greeted customers face-to-face and over the phone providing a positive shopping experience.
- Received prescriptions from customers, verified accuracy of orders and entered into computer system for processing.
- Provided information about drug interactions, side effects and dosages to customers as needed.
Volunteer
Cyclone Gabrielle
Wairoa
02.2023 - 02.2023
- Categorized incoming food parcels that arrived by plane
- Prepare food parcels ready for delivery to people's homes
- Helped prep and cook food for people in need and for the volunteers
Pizza Shop Assistant
Wairoa Pizzas
Wairoa
12.2021 - 04.2022
- Prepared pizzas according to customer specifications.
- Ensured that all orders were accurate before delivery or pickup by the customer.
- Assisted other team members in closing duties such as cleaning up stations.
Cleaner
Bloom ‘n Loco
Wairoa
11.2020 - 01.2021
- Maintained a clean and inviting retail environment by thoroughly cleaning work areas and display sections
- Prepared and wrapped customers floral orders with care and accuracy
- Maintained stock levels through regular inventory restocking
Education
NCEA Level 1 & 2
Wairoa College
Wairoa, Hawke’s Bay01-2024
Trades Automotive Level 2
Eastern Institute of Technology, Tairawhiti Campus
Gisborne, Aotearoa01-2023
Skills
- Excellent customer service and communication within my peers
- Efficient meal preparation and food safety compliance
- Fast learner with strong attention to detail and organization
- Cash handling and POS (Point of Sale) system experience
- Team collaboration and support in fast-paced environments
- Basic vehicle maintenance knowledge and workshop safety awareness
- Stock management and merchandising
- Cleanliness and hygiene maintenance
- Bilingual communication skills (basic Te Reo Mãori)
Achievements and Interests
- I have participated within a Kapa Haka group, showcasing cultural performances.
- I am passionate about learning more within my culture - Te Reo Mãori and my history.
- I have successfully obtained my Full License.
- Automotive mechanics is a big interest of mine, I enjoy learning how vehicles operate and how to maintain them for long-term reliability. I regularly perform maintenance on my own vehicle.
- Staying active is important for me, and I find enjoyment in activities such as gym workouts, running and hiking.
- I have a strong interest in personal well-being and actively explore new ways to support and improve my overall health.
References
- Nyasha (Alan) Chimwayange, Boss at Wairoa Pharmacy, +64 21 244 8486
- Jeana O'Donnell, Manager at Robert Harris Café, +64 21 026 89601
Timeline
Unqualified Relief Teacher
Talk Recruitment
07.2024 - 05.2025
Work experience
Purches Mechanical Services
07.2024 - 08.2024
Cook
Robert Harris Café
06.2024 - Current
Hospitality Staff
Absolute Coffee House
04.2024 - 05.2024
Volunteer
Cyclone Gabrielle
02.2023 - 02.2023
Retail Assistant
Wairoa Pharmacy
04.2022 - 11.2023
Pizza Shop Assistant
Wairoa Pizzas
12.2021 - 04.2022
Cleaner
Bloom ‘n Loco
11.2020 - 01.2021
NCEA Level 1 & 2
Wairoa College
Trades Automotive Level 2
Eastern Institute of Technology, Tairawhiti Campus