Erina Melrose
Auckland,Manurewa
Overview
12
12
years of professional experience
Work History
Small Business Owner in Beauty
Myself
02.2022 - 08.2024
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Built strong relationships with suppliers, negotiating favourable terms to enhance profitability.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
Small Business Manager/Operator Truck Driver
Huck's Movers Limited
06.2021 - 06.2022
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Provided training and support to new staff, fostering a collaborative work environment.
- Resolved customer inquiries and complaints, enhancing overall customer experience.
- Promoted company awareness through effective social media and community engagement initiatives.
- Collaborated with vendors to negotiate contracts and secure favorable terms for services provided.
Receptionist Administrator
Housing New Zealand/Kainga Ora
03.2016 - 06.2016
- Responded to client inquiries via phone and email, delivering information promptly and courteously.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Improved data management practices, safeguarding confidential information more effectively.
- Increased office security by updating visitor check-in procedures and protocols.
After-School Care Provider
SKIDS Randwick Park School
02.2013 - 10.2013
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
- Assisted in planning and implementing age-appropriate educational programs and recreational activities.
- Monitored behaviour, resolving conflicts among children to foster positive social interactions.
- Adapted activities based on children's interests, promoting participation and engagement in learning experiences.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Education
Foundations Course / Lash Artistry
Celebrity Lash
Auckland, NZ05-2021
H.I.P.P.Y Coordinator
Home Interaction Programme For Parents And Youngsters
Auckland, NZ03-2017
Fashion Make-up (Level 3)
Cut Above Academy
Auckland, NZ08-2017
Make-up Artistry (Level 4)
New Zealand School of Tourism
Auckland, NZ12-2018
Business Administration And Computing (Level 3)
BEST Pacific Institute of Education NZQA
Auckland, NZ03-2011
Business Administration (Level 4)
BEST Pacific Institute of Education NZQA
Auckland, NZ03-2011
Skills
- Communication skills
- Relationship building
- Supervision and Leadership
- Great attention to detail
- Problem-solving
- Culturally aware
- Crisis management
- Patient
Timeline
Small Business Owner in Beauty
Myself
02.2022 - 08.2024
Small Business Manager/Operator Truck Driver
Huck's Movers Limited
06.2021 - 06.2022
Receptionist Administrator
Housing New Zealand/Kainga Ora
03.2016 - 06.2016
After-School Care Provider
SKIDS Randwick Park School
02.2013 - 10.2013
Foundations Course / Lash Artistry
Celebrity Lash
H.I.P.P.Y Coordinator
Home Interaction Programme For Parents And Youngsters
Fashion Make-up (Level 3)
Cut Above Academy
Make-up Artistry (Level 4)
New Zealand School of Tourism
Business Administration And Computing (Level 3)
BEST Pacific Institute of Education NZQA
Business Administration (Level 4)
BEST Pacific Institute of Education NZQA