Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
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Ernie Narayan

Auckland,Manukau

Summary

Motivated and reliable professional with over 10 years’ experience in customer service, team leadership, inwards, and dispatching. Skilled in inventory control, forklift operations, data entry, and leading teams to meet tight deadlines. Recognised for adaptability, clear communication, and delivering results in high-pressure environments. Seeking to contribute proven leadership and logistics expertise to a growth-focused organisation.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Future Foods
08.2022 - 2025
  • Delivered packages to customer doorsteps and business offices.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.

Inwards Goods Team Leader

Pharmacy Retail Ltd
02.2020 - 2022
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Gathered, organized and input information into digital database.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Ensure daily and weekly KPI targets are consistently achieved.
  • Communicate changes and updates effectively to maintain smooth workflows.
  • Trained and mentored new staff, improving team efficiency and reducing onboarding time.

Operations Service Support

ProPharma
08.2018 - 2020
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Proven ability to learn quickly and adapt to new situations.
  • Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
  • Coordinated with multiple departments to collect and enter data, ensuring interdepartmental coherence.

Warehouse Assistant / Forklift Operator

ProPharma
09.2012 - 01.2018
  • Operated forklifts to move, stack, and check goods against quality standards.
  • Prepared orders for shipment by picking, packing, and labelling merchandise.
  • Consistently exceeded daily order targets.
  • Supported cross-functional teams to maintain smooth warehouse operations.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.

Education

Certificate - Computer Engineering

NZSE
Auckland
01-2015

First Aid Certificate Level 2 -

St John's
01-2019

NCEA Levels 1, 2 & 3 -

Tangaroa College
01-2009

Skills

  • Team leading
  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • Order verification
  • Computer proficiency
  • Call centre experience
  • Critical thinking
  • Valid Driver's license

Timeline

Delivery Driver

Future Foods
08.2022 - 2025

Inwards Goods Team Leader

Pharmacy Retail Ltd
02.2020 - 2022

Operations Service Support

ProPharma
08.2018 - 2020

Warehouse Assistant / Forklift Operator

ProPharma
09.2012 - 01.2018

Certificate - Computer Engineering

NZSE

First Aid Certificate Level 2 -

St John's

NCEA Levels 1, 2 & 3 -

Tangaroa College

Hobbies and Interests

  • Community fundraising
  • Sports
  • Hiking
  • Travel
  • Road trips

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Ernie Narayan