Eshlee Nand
Auckland,AUK
Summary
My name is Eshlee Nand, and I'm 19 years old. I take pride in delivering exceptional customer service in the retail environment. As a dedicated and approachable team member, I genuinely enjoy helping customers and ensuring they have a positive and memorable shopping experience. My strong communication skills, product knowledge, and ability to listen carefully allow me to understand and meet each customer's unique needs. I thrive in fast-paced environments, staying calm under pressure while maintaining a friendly and professional attitude. Whether it's answering questions, solving problems, or simply offering a warm welcome, I always aim to go above and beyond to make every customer feel valued and respected. Being part of a retail team gives me the opportunity to connect with people, build relationships, and contribute to a positive store atmosphere. Helping others comes naturally to me, and I take great satisfaction in turning everyday interactions into great experiences for our customers.
Overview
3
3
years of professional experience
Work History
Team Member
Auckland Airport Duty Free
Auckland Airprot
12.2022 - 04.2025
- Greeted customers and provided friendly customer service.
- Provided excellent customer service by helping customers locate items they were looking for.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Assisted in marketing activities designed to increase customer loyalty and promote sales growth.
- Maintained accurate records of all transactions using POS software systems.
- Maintained an organized store environment by restocking shelves and organizing displays.
- Greeted customers, identified their needs and provided assistance with product selection.
- Provided training and support to new staff members.
Team Member
MacDonald’s
Auckland Airport
04.2022 - 12.2022
- Organized inventory shelves for easy access and maintenance of stock levels.
- Operated cash registers to process payments from customers.
- Provided customer service support to ensure satisfaction.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to achieve daily goals.
Skills
- Team collaboration
- Effective communication
- Time management
- Computer skills
- POS systems
- Collaboration and teamwork
- Customer service
- Positive attitude
- Verbal and written communication
- Goal setting and achievement
- Cash handling
- Staff education and training
- Product knowledge
- Willingness to learn
Timeline
Team Member
Auckland Airport Duty Free
12.2022 - 04.2025
Team Member
MacDonald’s
04.2022 - 12.2022