Esme B O U H A L B A
Wellington
Summary
Experienced with coordinating and supporting business operations effectively. Uses strong organizational and communication skills to streamline administrative processes. Knowledge of fostering team collaboration and ensuring efficient workflow.
Overview
17
17
years of professional experience
Work History
Support Coordinator
Worksafe
01.2023 - Current
- Providing efficient and effective support, administration and coordination services to the Manager Energy Safety and the Energy Safety Team
- Employee onboarding and induction; financial management, including invoice coding and invoice checking and drafting
- Collation, production and delivery of management reports
- Organize functions, presentations, and workshops including venues, travel, catering and associated documentation
- Assist team members with the preparation of documents to Agency Standards – including any legal and communications sign off (e.g
- Ministerial correspondence, gazette notices, OIA’s etc)
- Provide administrative support and coordination for the functional working groups, oversight and external advisory committees, including minute taking and reporting
Learning and Teaching Advisor
Victoria University
01.2022 - 01.2023
- Wrap-around support for Faculty staff to ensure they are equipped and supported to successfully transition to the new digital learning platform
- Provide training for Academic and Professional Staff on new learning environments within the Learning Platform Project
- Train and mentor Faculty professional staff in the use of the new Learning management system (LMS) and associated tools
- Designing courses on the LMS to enhance online learning
- By doing this, technological skills were involved such as Iframing websites and HTML coding
- Aid in the technical build and support of new content, activities and assessment in the new LMS
- This involved the notion of using digital tools such as talis readings, turnitin, panopto, zoom, analytics and qualtrics
- Perform technology induction and training for faculty staff when required
- Act as a point of contact for learning and teaching technology for an allocated faculty or faculties and, where appropriate, facilitate support from relevant support groups
- Contribute to the wider project team objectives, including gathering feedback from course teams and faculty stakeholders
HR Administrator
Victoria University
03.2014 - 02.2022
- Processing HR contracts
- Data entry of recruitment information
- Ensure timesheets are processed promptly and accurately in relation to Employment
- Diary Management for the Head of School
- Arranging and coordinating staff training at School wide level with the wider University and externally when required
- Provide support with management of leave plans and staff recruitment process, as required
Administrator
Victoria University
12.2018 - 06.2019
- Assist with organizing and implementing two school conferences, including Budget forecasting and preparing e-marketing material, such as newsletters and invitations using Campaign Monitor
- Manage responses from stakeholders, students and alumni and ensure that attendance and engagement with these two events are tracked and reported
- Extract reports from databases and manipulate data for ease- of- use and reporting
- Events management (Room Booking, Catering and events coordination)
- General communication to students and external stakeholders
- Journaling as required to appropriately allocate costs
- Process iProc purchase orders to deal with School invoices following up on unpaid invoices
Operations Coordinator
Encore
03.2011 - 01.2013
- Preparing weekly timetables for teachers
- Updating databases
- Invoicing for new terms using Xero
- Responding to a variety of enquiries from students
Social and Cultural Coordinator
Victoria University
08.2011 - 11.2011
- Event management and organization
- Supporting students with integration into the local community
- Managing internal and external stakeholders to ensure the success of the events
- Marketing and promotion of events
- Meeting exceptionally tight timeframes to ensure delivery to expectations
International Student Advisor
Victoria International
06.2008 - 12.2009
- Advising and counselling international students in a timely and a proactive manner on a range of issues using professional listening and relationship skills
- Assisting international students to attain their academic, English language, cultural and personal goals
- Delivering in conjunction with internal and external providers, three compulsory international orientation programmes annually
- Manage critical incident involving international students and coordinate crisis management response
- Liaison with other parts of the university
Education
Postgraduate Certificate - Human Resources
VICTORIA UNIVERSITY
03.2025
Graduate Diploma -
VICTORIA UNIVERSITY
11.2018
Bachelor of Arts - English Literature
CADDY AYYAD UNIVERSITY
01.2004
Skills
- Project management
- Appointment scheduling
- Data entry
- Documentation and recordkeeping
- Team collaboration
- Office administration
- Document management
- Travel arrangements
Languages
Arabic
Native or Bilingual
French
Professional Working
Timeline
Support Coordinator
Worksafe
01.2023 - Current
Learning and Teaching Advisor
Victoria University
01.2022 - 01.2023
Administrator
Victoria University
12.2018 - 06.2019
HR Administrator
Victoria University
03.2014 - 02.2022
Social and Cultural Coordinator
Victoria University
08.2011 - 11.2011
Operations Coordinator
Encore
03.2011 - 01.2013
International Student Advisor
Victoria International
06.2008 - 12.2009
Graduate Diploma -
VICTORIA UNIVERSITY
Bachelor of Arts - English Literature
CADDY AYYAD UNIVERSITY
Postgraduate Certificate - Human Resources
VICTORIA UNIVERSITY
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