Esteban A Espinoza
Social Worker
Mangere East,Auckland
Summary
Results-drive with forward-thinking approach centered on organization success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Accomplished and well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening communities and customer relationships. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
36
36
years of professional experience
17
17
years of post-secondary education
Work History
Chief Executive Officer
Aotearoa Latin American Community Inc
Auckland , NZ
2019.10 - Current
- Developed key operational initiatives to drive and maintain substantial organisational growth.
- Built productive relationships with industry partners and government departments to support strategic business objectives.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Cultivated forward-thinking, inclusive, and performance-oriented organisational culture to lead industry in innovation and push progress.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
- Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
Social Worker, team leader, students’ placement manager
Auckland
1999.01 - 2019.01
- Maintained regular contact with clients by calling and visiting clients' homes.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- design and plan social intervention at local and national level in order to promote service overall goals
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Mentored and guided employees to foster proper completion of assigned duties.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Conducted training and mentored team members as well as University students in placement to promote accuracy,motivation and commitment to service.
Individual Case Manager
Work And Income
Auckland
1998.01 - 1999.01
- Services designer, personnel manager, team Leader, planning and administrator, human resources coach, researcher and teacher
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied effective time management techniques to meet tight deadlines.
- Organized and detail-oriented with a strong work ethic.
Medical Social Worker
Middlemore Hospital
Auckland
1989.01 - 1993.03
- Maintained regular contact with clients by calling and visiting clients' homes.
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs and encourage prevention.
- Assisted with discharge planning by coordinating referrals to transportation, housing, healthcare and social and spiritual services
- Developed close working relationships with service providers to facilitate referral network for addressing mental health and substance abuse issues.
- Worked closely with case managers and clinical team to better coordinate intensive cases and individualized patient-centered services.
- Interviewed and assessed patients and patient's family, caregivers and legal representatives.
- Completed timely documentation in patient care software.
House Manager
IHC
1987.01 - 1989.12
- Managed all intake and discharge paperwork and procedures for residents.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Assisted residents with daily hygiene and living tasks.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Investigated and resolved customer complaints to establish trust and increase satisfaction.
- Trained and supervised staff on proper cleaning techniques, safety protocols and customer service to increase quality standards.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Recruited, hired and trained housekeeping staff to maintain competent workforce.
- Registered housekeeping information on database to enable tracking history and maintain accurate records.
- Formulated and oversaw housekeeping budget to manage expenditures and control expenses.
1981.01 - 1986.01
Education
High School Diploma -
Instituto Miguel Leon Prado
Primary And Secondary 1967.04 - 1978.04
Bachelor of Arts - Philosophy And Religious Studies
Catholic University of Chile
1979.04 - 1980.04
Bachelor of Arts - Anthropology
University of Auckland
1982.04 - 1983.04
Certificate in Social And Community Work
Massey University
1987.01 - 1989.01
Certificate in Applied Research -
Auckland College of Education
1990.03 - 1990.11
Certificate in Management -
Manukau Institute of Technology
2003.01 - 2003.11
Skills
Policy development and optimization
undefinedHobbies
I like to read history, poetry and novels. I write poetry and drama. I often play guitar and compose folk and rock songs. I also take time to walk and refresh myself seeking pleasure in simple things like gardening and knowing new places. I enjoy good company and food and I recommend every one takes time to themselves and reflect in what we do to preserve this world for the next ones. Finally more than anything I enjoy time with family, with my beloved wife , children and grandchildren.
Timeline
Chief Executive Officer
Aotearoa Latin American Community Inc
2019.10 - Current
Certificate in Management -
Manukau Institute of Technology
2003.01 - 2003.11
Social Worker, team leader, students’ placement manager
1999.01 - 2019.01
Individual Case Manager
Work And Income
1998.01 - 1999.01
Certificate in Applied Research -
Auckland College of Education
1990.03 - 1990.11
Medical Social Worker
Middlemore Hospital
1989.01 - 1993.03
House Manager
IHC
1987.01 - 1989.12
Certificate in Social And Community Work
Massey University
1987.01 - 1989.01
Bachelor of Arts - Anthropology
University of Auckland
1982.04 - 1983.04
1981.01 - 1986.01
Bachelor of Arts - Philosophy And Religious Studies
Catholic University of Chile
1979.04 - 1980.04
High School Diploma -
Instituto Miguel Leon Prado
1967.04 - 1978.04
Similar Profiles
Sergio OpazoSergio Opazo
Team Leader Social Work at Aotearoa Latin American Community IncorporatedTeam Leader Social Work at Aotearoa Latin American Community Incorporated
Angel FloresAngel Flores
Volunteer at After-school Program in Latin American CommunityVolunteer at After-school Program in Latin American Community
Josnel BenjaminJosnel Benjamin
Security Guard at Private Security for El Meson Latin American CuisiSecurity Guard at Private Security for El Meson Latin American Cuisi