Estefania Viloria
Thorndon,WGN
Summary
Talented Violinist desiring a new professional challenge with Motion Health Group. Well-versed in performing for concerts, events and studio recordings. Detail-oriented and disciplined with an exceptional work ethic. My overall background has provided me with proficients skills in the field of customer service; coming from a family of Dentist I'm well comfortable in a medical environment.
Overview
5
5
years of professional experience
Work History
Orchestral Violinist
Higinio Ruvalcaba Camara Orchestra
Guadalajara , Mexico
03.2022 - 12.2023
- Served as concertmaster for several orchestral performances, leading rehearsals, providing guidance to other musicians, and setting the tone for each performance.
- Collaborated with conductors, composers, soloists, and other musicians to ensure successful execution of concerts.
- Performed in front of live audiences on television and as part of theater productions.
- Performed a wide range of classical and contemporary works with various orchestras in a variety of venues.
Volunteer Activities Coordinator
Festival Internacional de Musica de Guadalajara
Guadalajara, Mexico
02.2021 - 02.2023
- Provided necessary orientation sessions to new volunteers on organization policies and procedures.
- Maintained up-to-date volunteer calendar coordinating scheduling and staff availability.
- Planned programs of events or schedules of activities.
- Oversaw volunteer logistics and handled schedules, inventory and transportation management.
- Assigned tasks and work hours to staff.
Uber Partner
Uber
Guadalajara, Mexico
12.2020 - 02.2022
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Notified customers of delays to decrease calls to support.
- Offered riders information about local attractions and restaurants.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Provided helpful information about local attractions or points of interest upon request from customers.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
Restaurant Hostess
La Vaca Argentina
Guadalajara , Mexico
02.2019 - 01.2020
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Managed reservations, waitlists, and special requests for large parties.
Education
Orchestral Performance - Music Performance
FundaMusical Simon Bolivar
Caracas 10-2016
Some College (No Degree) - Music Performance
Universidad Experimental De Las Artes
CaracasSkills
- Orchestra Background
- Creative Thinking
- Live Music Performances
- Attention to Detail
- Team Collaboration
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Orchestral Violinist
Higinio Ruvalcaba Camara Orchestra
03.2022 - 12.2023
Volunteer Activities Coordinator
Festival Internacional de Musica de Guadalajara
02.2021 - 02.2023
Uber Partner
Uber
12.2020 - 02.2022
Restaurant Hostess
La Vaca Argentina
02.2019 - 01.2020
Orchestral Performance - Music Performance
FundaMusical Simon Bolivar
Some College (No Degree) - Music Performance
Universidad Experimental De Las Artes
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