Estella Heremaia
Napier City,Tamatea
Summary
Experienced in fast food and counter service. Skilled in customer service, cashiering and order taking. Proven ability to work quickly and effectively under pressure. Committed to providing excellent customer service and ensuring that customers have a positive, safe, and enjoyable experience. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Mcdonalds
09.2022 - 01.2024
- Utilized problem-solving skills when resolving conflicts among team members or customers
- Restocked shelves with merchandise throughout shift
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Kitchen Helper
Napier Community School
06.2021 - 11.2021
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Expedited food service by efficiently assembling dishes according to presentation standards, enhancing overall dining experience.
- Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
Education
Napier Girls High School
Skills
- Cash Handling
- Taking Orders
- Food Running
- Clear Communication
- Operate Cash Register
- Food And Beverage Service
- Handling Complaints
- Drive-Thru Operation
- Beverage Preparation
- Order Management
- Customer Engagement
Personal Information
Title: Crew Member
Timeline
Crew Member
Mcdonalds
09.2022 - 01.2024
Kitchen Helper
Napier Community School
06.2021 - 11.2021
Napier Girls High School
Similar Profiles
Ryli WilkinsonRyli Wilkinson
Cashier at McDonaldsCashier at McDonalds
Payton KildowPayton Kildow
Crew Member at McdonaldsCrew Member at Mcdonalds
Georgia BellamyGeorgia Bellamy
Shift Manager at McdonaldsShift Manager at Mcdonalds