Esther Mckeown
Summary
Enthusiastic, flexible and outgoing individual with proven work experience. Competent in relationship building through working in a variety of people focused roles. Approachable, friendly and an effective communicator with strong leadership and teamwork skills. I am a hard worker who is proactive and has great customer service skills.
Professional management expert with proven ability to oversee day-to-day operations and maintain high standards. Known for fostering team collaboration and driving results in diverse environments. Reliable and adaptable, with strong skills in conflict resolution and staff supervision.
Overview
8
8
years of professional experience
Work History
Duty Manager
Bayvenues Catering
03.2023 - Current
- Manage cafes and bars and catering for big functions.
- Responded to client concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Mentored and supported junior staff members to apply best practices and follow procedures.
- Supervised and coordinated team to provide guidance and support and maximize performance.
Jib Stopping
01.2021 - 01.2022
Barista, Front of House
Whanga Bar
01.2017 - 01.2021
Teacher Aid
Whangamata Area School
01.2020 - 01.2020
Teacher Aid
Jemma’s Home Based Care
01.2019 - 01.2020
Education
LCQ Certificate -
Managers Certificate
01.2021
Qualified Barista - undefined
Excelso Coffee
01.2018
National Certificate in Fitness - undefined
Toi Ohomai Institute of Technology
01.2008
Skills
- Excellent people and relationship skills gained through diverse work experience, able to build respectful relationships through effective communication and interpersonal skills
- Great management skills
- Highly organised and able to forward plan to achieve outcomes
- Well trained in barista skills
- Great customer service skills - make customers feel welcome and want to return
- Very responsible employee - open up and close shops
Hobbies and Interests
Spending time with my family whether it is watching them on the sports field or performing on stage., The Outdoors - Mountain Biking, Camping., Fitness and Health
Timeline
Duty Manager
Bayvenues Catering
03.2023 - Current
Jib Stopping
01.2021 - 01.2022
Teacher Aid
Whangamata Area School
01.2020 - 01.2020
Teacher Aid
Jemma’s Home Based Care
01.2019 - 01.2020
Barista, Front of House
Whanga Bar
01.2017 - 01.2021
Qualified Barista - undefined
Excelso Coffee
National Certificate in Fitness - undefined
Toi Ohomai Institute of Technology
LCQ Certificate -
Managers Certificate
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