Luz Daniel Estacion

Work History

Natural Healthcare Clinic

02.2021 - Current

Conducting frequent clinic walk-throughs to maintain safe work environment.
Leverage patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
Preparing and retaining records, files and reports according to various government and practice standards.
Building relationships with practitioners to create steady referral pipeline.
Regularly posting marketing promotions at Facebook page to attract new patients
Confirmed availability of sufficient supplies for delivery of quality patient care orders.
Preparing invoices for practitioners and patients to claim from ACC and other insurance companies.
Handled cash register
Using multiple medium of communication to interact with new and existing patients.

City Of Sails Motel

07.2019 - 02.2021

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Taking bookings and cancellations usually through phone calls, emails, and website
Operates computer programs and multi-line phone systems
Maintain guest records and book reservations
Handled and managed motel cash register
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Maintains the cleanliness of the motel through housekeeping.

Ninja Logistics Sdn Bhd

11.2015 - 02.2019

Helped the manager to execute all assigned task to team on a given time daily
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Answered all internal tickets from different departments
Facilitated back up for logistics and administration where required
Created multiple routes for driver for next delivery all over Malaysia
Ensured all the merchandise routed will be out for delivery the next day and nothing is left out by consistently coordinating with warehouse team assistants
Meticulously monitored all the merchandise by logging all the lost item using the advance internal system provided by the company
Handled the team in the absence of the manager
Helped the manager fill in all the daily handover report daily.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently
Received and deposit to the bank cash from the drivers who successfully delivered the parcels the same day

Marcella Holdings Pte Ltd, CHARGE

04.2012 - 09.2015

Answered product questions and assisted customers in selection and checkout.
Ensured that all customers receive excellent and warm service at all times
Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Conducted inventory analysis to determine optimal stock levels.
Trained team members in successful strategies to meet operational and sales targets.
Fits garment on customer to see required alterations
Recorded required alterations and instructions
Handled cash register.
Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.