Estrella Luz Diaz
45 Mahia Road, Manurewa,Auckland, New Zealand
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
15
15
years of professional experience
Work History
Registered Nurse Full Time
Bethesda Rest Home and Hospital
07.2022 - Current
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Human Resource and Licensing Officer
Medidas Medical Center, Inc.
01.2017 - 02.2022
- Improved application approval times with thorough and timely evaluation of submitted materials.
- Resolved licensing issues, providing guidance on proper procedures and required documentation.
- Increased department efficiency by creating a centralized database for license management.
- Collaborated with other departments to address potential violations, ensuring swift corrective action.
- Managed a high volume of applications, consistently maintaining accuracy and attention to detail in processing requests.
- Contributed to policy development by participating in regular review meetings with senior staff members.
- Reduced processing errors through careful verification of information and supporting documents.
- Negotiated favorable terms with external agencies while securing necessary licenses and permits for business operations.
Nurse Reliever
Medidas Medical Center, Inc.
09.2016 - 02.2022
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Nurse Education & Training Officer
Medidas Medical Center, Inc.
01.2017 - 12.2019
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
Nurse Reliever
Renal Dialysis Unit
12.2015 - 04.2016
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
On-call Nurse
Strahle Memorial Hospital
01.2011 - 01.2016
- Enhanced patient care by providing timely and efficient on-call nursing services.
- Optimized resource utilization by efficiently allocating nursing supplies and equipment based on patient needs.
- Established trust with patients, fostering open communication channels that facilitated better overall care experiences.
- Improved patient comfort by addressing individual needs and providing compassionate support.
- Collaborated with healthcare teams to develop personalized care plans for optimal patient outcomes.
Clinical Instructor
Mountain View College
01.2009 - 01.2012
- Enhanced patient care by providing clinical instruction for nursing students in various healthcare settings.
- Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
- Maintained a supportive learning environment, addressing individual student needs and concerns throughout the course.
- Collaborated with fellow instructors to ensure consistency in teaching methods and curriculum content.
- Evaluated student progress through written exams, skill demonstrations, and clinical rotations, ensuring they met program requirements.
- Assisted in the development of simulation scenarios to provide realistic patient experiences for students to practice their skills.
- Facilitated communication between students and clinical preceptors to address any concerns or issues that arose during rotations.
- Increased student confidence by offering one-on-one tutoring sessions for those struggling with specific concepts or skills.
- Strengthened relationships between educational institutions and healthcare providers through ongoing collaboration on clinical placements for students.
- Ensured adherence to institutional policies regarding academic integrity and professionalism among nursing students during their clinical experiences.
- Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.
- Participated in faculty meetings, committees, and continuing education events to stay current on nursing education trends and best practices.
- Supervised students during clinical rotations, providing immediate feedback on their performance and suggesting areas for improvement when necessary.
- Enhanced student understanding of the nursing profession by sharing personal experiences, insights, and challenges faced within various healthcare settings.
- Supervised students when administering medications to maintain patient safety.
- Assigned students to patients based on students' learning objectives and patient needs.
- Provided immediate and constructive feedback to students individually and as group.
- Instructed students on how to perform head-to-toe assessments on patients and how to intervene in medical emergencies.
- Conducted clinical simulations and provided feedback for each individual student.
- Delivered individualized instruction on observation, assessment, decision-making and patient health teaching.
Education
Bachelor of Science - Nursing
Mountain View College
Valencia City, Bukidnon, Philippines 870903.2008
Bachelor of Science - Accountancy
Mountain View College
Valencia City, Bukidnon, Philippines 870903.2001
Skills
- Wound Care
- Care Planning
- Medical Assessment
- Chart Updating
- Patient Assessment
- Patient Monitoring
- Patient Evaluation
- Medication Administration
- Patient Relations
- Palliative Care Awareness
- Nursing Staff Leadership
Certificates and Trainings
- Interrai Training, Auckland, New Zealand
- Manual Handling Training, 743 Great South Road, Wiri, Auckland,
- Hospice New Zealand Syringe Driver Competency Program, Waikato
- Online Essential First Aid Course, 51 Lambie Drive, Manukau, Auckland
- 52nd ANSAP Annual Convention, Manila, Philippines
- Lactation Management Training, Valencia City, Bukidnon, 8709
- Advanced Cardiac Life Support, Valencia City, Bukidnon, 8709
- Medication Safety & Administration, Heidelberg Heights, Victoria, 3081
- Hemodialysis Training Course, Tagum City, Davao Del Norte
- Trained IV Therapist, Tagum City, Davao Del Norte
Languages
Filipino
Professional Working
English
Professional Working
qualifications education
- Registered Nurse, Nursing Council of New Zealand, 02/2022
- Registered Nurse, Nurse and Midwifery Board of Australia, 2013
- Completed the “Initial Registration For Overseas Registered Nurses Course”, Institute of Health and Nursing, 10/2013
- Bachelor of Science in Nursing, Mountain View College, 2008
- Registered Nurse, Professional Regulation Commission, 2008
- Bachelor of Science in Accountancy, Mountain View College, 2001
Timeline
Registered Nurse Full Time
Bethesda Rest Home and Hospital
07.2022 - Current
Human Resource and Licensing Officer
Medidas Medical Center, Inc.
01.2017 - 02.2022
Nurse Education & Training Officer
Medidas Medical Center, Inc.
01.2017 - 12.2019
Nurse Reliever
Medidas Medical Center, Inc.
09.2016 - 02.2022
Nurse Reliever
Renal Dialysis Unit
12.2015 - 04.2016
On-call Nurse
Strahle Memorial Hospital
01.2011 - 01.2016
Clinical Instructor
Mountain View College
01.2009 - 01.2012
Bachelor of Science - Nursing
Mountain View College
Bachelor of Science - Accountancy
Mountain View College
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