Ethan Fernandes
Auckland,AUK
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and teamwork skills at KFC Pakuranga to enhance food safety and customer satisfaction. My expertise in customer service and decision-making significantly contributed to optimizing workflow and maintaining quality standards, achieving a notable increase in service efficiency.
Overview
4
4
years of professional experience
Work History
Team Crew Member
KFC Pakuranga
05.2023 - Current
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Prepared food items according to recipe to drive quality and consistency.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Kept kitchen up to code for health and safety inspections.
Devanner
Ottogi
11.2022 - 02.2023
- Conducted regular safety checks on pallets and containers, reducing workplace accidents.
- Operated equipment on vehicle to load, unload or disperse cargo or materials.
- Expedited order fulfillment by swiftly devanning containers and preparing items for distribution.
- Collaborated with team members to optimize workflow and meet tight deadlines.
Team Member
Four Square
04.2022 - 10.2022
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Contributed to team success by completing jobs quickly and accurately.
Production Worker
Coke Production Factory
11.2021 - 01.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Team Crew Member
KFC Pakuranga
10.2020 - 10.2021
- Restocked customer and crew areas with necessary supplies and rotated stock as required.
- Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
- Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
- Greeted customers at drive-thru and took food orders.
Education
BCOM - Accounting/Finance
University of Auckland
Auckland, NZ06.2026
Lvl 3 NCEA Merit Endorsed -
Pakuranga College
Auckland, NZ11.2021
Skills
- Strong Work Ethic
- Customer service expertise
- Teamwork and Collaboration
- Food Safety
- Decision-making capabilities
Timeline
Team Crew Member
KFC Pakuranga
05.2023 - Current
Devanner
Ottogi
11.2022 - 02.2023
Team Member
Four Square
04.2022 - 10.2022
Production Worker
Coke Production Factory
11.2021 - 01.2022
Team Crew Member
KFC Pakuranga
10.2020 - 10.2021
BCOM - Accounting/Finance
University of Auckland
Lvl 3 NCEA Merit Endorsed -
Pakuranga College
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