Hi, I’m
Ethan Higgins
Diagnostic Technician
Palmerston North,MWT
Summary
Skilled Diagnostic Technician with a proven track record at Keith Andrew's Trucks Palmerston North, adept in the diagnosis and repair of major truck brands including Fuso, Freightliner, and Mercedes-Benz. Demonstrates exceptional leadership as a Workshop Foreman and excels in clear communication and efficient problem-solving. Expert in navigating complex service information systems and fostering customer relationships.
Overview
15
years of professional experience
Work History
Keith Andrew's Trucks Palmerston North
Diagnostic Technician
02.2021 - Current
Job overview
Prompt diagnosis and repair of Fuso, Freightliner and Mercedes-Benz trucks. Assisting other technicians as required.
First Commercials
Workshop Foreman
01.2017 - 02.2021
Job overview
Supervise and lead workshop technicians.
Diagnose and repair Fuso trucks.
Advise customers on repair.
Phil Wheelans Trucks and Vans / Central Commercials
Diesel Mechanic
04.2010 - 01.2017
Job overview
Carry out maintance and repair of Fuso, Freightliner and Mercedes-Benz trucks and Mercedes-Benz vans.
Education
UCOLPalmerston North, MWT
Pre Trade Automotive Course from Automotive Engineering
04.2010
Skills
-Experienced in diagnosis and repair of Fuso, Freightliner and Mercedes-Benz trucks
-Confident in the diagnosis and repair of electrical, diesel, transmission, engine and chassis components to a high standard
- Clear communicator with technicians, parts departments, customers, sales departments and related specialists
-Class 5 drivers license
-Able to navigate service and parts information eg Fuso Ascent, Mercedes-Benz/Daimler WIS, TIPS, Fuso Connect, Daimler tech lit and body builder portals to find document in a timely manner
-Experienced in diagnosis of new and older models
Timeline
Diagnostic Technician
Keith Andrew's Trucks Palmerston North
02.2021 - Current
Workshop Foreman
First Commercials
01.2017 - 02.2021
Diesel Mechanic
Phil Wheelans Trucks and Vans / Central Commercials
04.2010 - 01.2017
UCOL
Pre Trade Automotive Course from Automotive Engineering
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