Ethan McDonald
Rotorua
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Professional with experience in operational roles, prepared to make impact in new position. Focused on team collaboration and achieving results, adaptable to changing needs. Skilled in machinery operation, safety protocols, and efficiency improvement. Reliable, resourceful, and effective in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Operator Trainee
Claymark
10.2024 - 01.2025
- Provided assistance during emergency situations, following established protocols to minimize risk and ensure safety for all team members involved.
- Supported continuous improvement initiatives by actively participating in team meetings and offering suggestions for process improvements.
- Performed routine inspections on equipment, identifying areas needing repairs or adjustments before they became critical problems.
- Actively sought feedback from supervisors and peers on performance, using constructive criticism as an opportunity for growth and development within the role.
- Maintained accurate records of completed tasks, ensuring seamless handoff between shifts and proper documentation for future reference.
- Reduced downtime by conducting regular preventative maintenance on machinery and tools.
Cashier
Countdown, fairy springs
02.2022 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
High School Diploma -
Western Heights High School
Skills
- Cash Register Operation
- ID Verification
- Customer Service
- POS Systems
- Returns processing
- Customer Assistance
- Cash Handling
- Credit and cash transactions
- Workplace safety
- Production monitoring
- Standard operating procedures
- Safety procedures
Education and Training
true,other
References
References available upon request.
Timeline
Operator Trainee
Claymark
10.2024 - 01.2025
Cashier
Countdown, fairy springs
02.2022 - 10.2024
High School Diploma -
Western Heights High School
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