Summary
Overview
Work History
Education
Skills
Timeline
Generic

ETHAN NGUYEN

Auckland

Summary

Dynamic Checkout Operator at New World Stonefields, adept at delivering exceptional customer service and efficiently managing cash transactions. Proven ability to work under pressure and resolve customer complaints, enhancing the shopping experience. Recognized for maintaining an organized environment and improving cash accuracy, contributing to overall operational success.

Overview

7
7
years of professional experience

Work History

Floor Staff

Shum Islands
07.2018 - 01.2021
  • Assisted with store opening and closing procedures, ensuring thorough preparation for each day’s business activities.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
  • Made sure the shop floor was well stocked and item's were organized on the shelves.

Checkout Operator

New World Stonefields
01.2022 - 04.2025
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Education

Bachelor of Science - Biology

University of Auckland
Auckland, NZ
11.2027

High School Diploma - undefined

Southern Cross College
Auckland, NZ
11.2021

Skills

  • Working under pressure
  • Team work
  • Operating cash registers
  • Dealing with customer complaints

Timeline

Checkout Operator

New World Stonefields
01.2022 - 04.2025

Floor Staff

Shum Islands
07.2018 - 01.2021

High School Diploma - undefined

Southern Cross College

Bachelor of Science - Biology

University of Auckland

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ETHAN NGUYEN