Etienne McNeill
Summary
Reliable and upbeat sales professional with proven record of promoting customer satisfaction with diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and store presentation. Dedicated and dependable relationship-builder with good organisational strengths and excellent work ethic.
Overview
5
5
years of professional experience
Work History
Retail Assistant
Shosha
Auckland
08.2022 - Current
- Use POS system to process sales, returns, online orders, and gift card activations.
- Greet customers, help locate merchandise, and suggest suitable options.
- Stock merchandise, label items, and arrange according to product type and requirement.
- Replenish sales floor merchandise and organise shelves, racks, and displays.
- Maintain tidy and organised store environment.
- Collaborate with team members to complete sales goals and improve overall store sales.
- Actively engage with customers to provide general assistance and information tailored to their needs.
- Maintain diligent merchandising and regular upkeep of displays.
- Handle returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Check pricing, scan items, apply discounts, and print receipts to ring up customers.
Retail Assistant
Real Groovy Records
Auckland
10.2019 - 08.2022
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Cleaned LPs, wrapped and boxed items and products.
Education
NCEA 3
Albany Senior High School
Albany, NZ12.2019
NCEA Level 1 And 2
Birkenhead College
Birkenhead, NZ12.2017
Skills
- Customer assistance to a high level
- POS System operation
- Flexible schedule availability
- Multi-tasking competence
- Awareness and flare for display and presentation in the store
- Consistent and disciplined work ethic
- Agreeable and pleasant approach in team work
Other Interests
Music - writing, performing and recording of own music compositions over the last seven years resulting in around 5 albums of material.
Walking - hikes in Wairarapa, Whangarei Heads, Greater Auckland,
Wild Swimming - sea swimming in Summer months.
Timeline
Retail Assistant
Shosha
08.2022 - Current
Retail Assistant
Real Groovy Records
10.2019 - 08.2022
NCEA 3
Albany Senior High School
NCEA Level 1 And 2
Birkenhead College