Eva Al Halwani
Mt Wellington,Auckland
Summary
I am a dynamic professional with a diverse background in sales, people coordination, recruitment, and HR advisory. My experience as a Salesperson has enabled me to excel in building relationships, identifying customer needs, and driving revenue growth. As a People Coordinator, I effectively manage employee onboarding, engagement, and relations, ensuring a positive workplace culture. In recruitment, I have successfully implemented strategies to attract and retain top talent, conducting comprehensive interviews and assessments. Additionally, my role as an HR Advisor has equipped me with in-depth knowledge of HR policies and employment legislation, allowing me to provide valuable guidance to both employees and management.
Overview
7
7
years of professional experience
Work History
People Coordinator
Radius Care Limited
04.2024 - Current
- Employment Inbox Management: Oversee the employment inbox, ensuring timely responses to inquiries and effective communication with candidates and employees.
- Employee Records Maintenance: Accurately maintain and update employee records, including personal information, contracts, and employment documentation, to ensure compliance and data integrity.
- HR Record Audits: Conduct regular audits of HR records and systems to verify accuracy and adherence to company policies and legal requirements.
- Policy Guidance: Provide timely, informed advice to managers and employees regarding HR and payroll policies, employment agreements, and variations, aligning with best practices and current employment legislation.
- Payroll Liaison: Collaborate closely with the payroll department to manage all employment changes, ensuring accurate and timely updates to payroll records.
- HR Projects Participation: Actively engage in HR projects and initiatives, such as wellbeing programs, employee engagement surveys, union membership management, and the development of new job descriptions.
- Offboarding Process Management: Oversee the offboarding process, ensuring all steps are completed smoothly and respectfully for departing employees.
- Organizational Chart Updates: Create and update organizational charts on a quarterly basis, reflecting changes in team structures and reporting lines.
- Metrics Reporting and Analysis: Assist in compiling reports on key HR metrics, providing analysis on trends and themes such as exit interviews, new hire surveys, and pay equity.
- Process Improvement: Identify opportunities to simplify and streamline HR processes for greater efficiency and effectiveness.
- Administrative Support: Provide administrative support to the wider People team as needed, contributing to the overall functionality of the department.
- HR Advice and Guidance: Offer HR advice and guidance on a wide range of issues, ensuring employees and managers have the information they need to navigate HR-related matters effectively.
HR Advisor & Recruiter
Millennium Service Group
06.2019 - 03.2024
- Collaborate with Hiring Managers: Work closely with hiring managers to understand specific role requirements and team dynamics, ensuring alignment on candidate profiles.
- Job Advertisement Creation: Craft compelling job advertisements that accurately reflect the role and attract qualified candidates.
- Candidate Sourcing: Utilize various sourcing strategies, including job boards, social media, and networking, to identify and engage candidates for diverse roles.
- Candidate Screening: Evaluate resumes and conduct initial screenings to shortlist candidates, scheduling interviews with hiring managers.
- Conduct Interviews: Facilitate structured interviews, assessing candidates’ skills and cultural fit for the organization.
- Pre-Employment Checks: Assist with Ministry of Justice (MOJ) checks, visa verification, and reference checks to ensure candidate eligibility.
- Onboarding Coordination: Manage the onboarding process for new employees, ensuring all necessary paperwork is completed and submitted.
- Contract and Offer Letter Preparation: Draft and issue employment contracts and offer letters, ensuring compliance with company policies.
- Induction and Training Support: Welcome new hires and facilitate their induction, providing guidance and support during their initial training period.
- Timesheet and Roster Management: Assist with timesheet processing and roster management to ensure accurate payroll and scheduling.
- Administrative Support: Schedule appointments, meetings, and travel arrangements, as well as handle accommodation bookings as needed.
- Employee Inquiries: Address general employee inquiries and provide support for various HR-related matters.
- Employee Relations Management: Manage employee relations issues from initial inquiry to resolution, promoting a positive workplace environment.
Sales Consultant
Swarovski
07.2017 - 05.2019
- Customer Relationship Building: Establish and nurture relationships with new customers to foster loyalty and repeat business.
- Needs Assessment: Utilize open-ended questions to effectively identify and understand customer needs and preferences.
- Sales Documentation: Accurately log reports, expenses, and sales data in the system to maintain clear records and facilitate performance analysis.
- Merchandise Assistance: Provide support with merchandise organization and display to enhance the shopping experience.
- Customer Engagement: Reach out to loyal customers to inform them about promotions, new arrivals, and special offers, ensuring they feel valued.
- Training and Development: Train new sales consultants, equipping them with the skills and knowledge necessary to succeed in their roles.
- Sales Process Optimization: Enhance sales and customer satisfaction by implementing effective sales techniques and engaging with customers throughout the sales process.
- Consultative Sales Techniques: Apply consultative sales techniques to gain insights into customer needs and recommend appropriate products and services.
- Customer Retention: Maximize customer retention by addressing and resolving issues promptly and effectively.
- KPI Achievement: Consistently meet or exceed key performance indicators (KPIs) and sales targets, contributing to overall business success.
Education
Bachelor of Science - Chemistry
University of Canterbury
12.2020
Skills
- Organized: Maintains structured workflows to enhance efficiency
- Multitasking: Effectively handles multiple tasks simultaneously without compromising quality
- Problem Solver: Analyzes challenges and implements effective solutions
- Decision Maker: Makes informed decisions promptly to drive outcomes
- Quick Learner: Rapidly acquires new skills and adapts to changing environments
- Time Management: Prioritizes tasks effectively to meet deadlines
- Leadership: Guides and motivates teams towards achieving goals
- Attention to Detail: Ensures accuracy and thoroughness in all tasks
Timeline
People Coordinator
Radius Care Limited
04.2024 - Current
HR Advisor & Recruiter
Millennium Service Group
06.2019 - 03.2024
Sales Consultant
Swarovski
07.2017 - 05.2019
Bachelor of Science - Chemistry
University of Canterbury
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