Masina Taualii
Wellington, New Zealand,Newtown
Summary
“Try not to become a person of success, but rather try to become a person of value.” Albert Einstein
Ready to serve and be of service to the community and to people who need it most. Pride myself in helping others, resolving issues, and fostering meaningful connections. I thrive on the fulfillment of knowing I've made a difference in someone's day or life, whether it's through a warm smile or engaging conversation.
A highly motivated and proactive young woman who consistently exceeds expectations. I willingly create a welcoming and comfortable environment for others, not out of obligation, but out of genuine desire. I believe in my ability to bring a significant contribution to any team or organisation, and I approach each job or role with unwavering determination to excel and be the best at what I do.
Overview
5
5
years of professional experience
Work History
Retail Sales Assistant
SABA
12.2023 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Help customers complete purchases, locate items, and join reward programs.
- Increase sales by offering advice on purchases and promoting additional products.
Retail Banker
Bank Of New Zealand
06.2022 - 03.2023
- Follow through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Identify and report suspicious patterns of activity to reduce money laundering.
- Ensure to make everyday Banking for BNZ customers and non-customers easy
- Identified, marketed and recommended bank products and services to achieve individual sales.
- Welcomed customers warmly to meet banking service and transactional needs with seamless execution.
- Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
Catering Assistant
Compass Group New Zealand (Air NZ Koru Lounge)
12.2021 - 01.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Maintained flexible work schedule to meet event needs.
- Cleaned and organized kitchen stations to promote team efficiency.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Fostered enjoyable event atmosphere through friendly guest interactions
Retail Assistant
The Warehouse
04.2019 - 05.2019
- Gateway course work (year 12)
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Master of Criminology -
Te Herenga Waka Victoria University
Wellington02.2025
Bachelor of Arts - Criminology & Media Studies
Te Herenga Waka Victoria Univeristy
Wellington, NZ05.2024
St Marys College
Wellington, NZ12.2020
Skills
- Active-listening
- Conflict resolution
- Empathy
- Customer service
- Tech Savvy
- Time management
- Cultural sensitivity
- Verbal/Written Communication
- Adaptability
Volunteer work
St Vincent De Paul Op shop (Miramar)
June 2021 - July 2021
- Retail work
- Greeting Customers
- Handling Cash
- Cleaning the store
Referees
(Available on request)
Achievements
- Raised $400 and ran 10k for the New Zealand Mental Health Foundation in the Brendan Foot Supersite Round the Bays (2023)
- MVP for ories netball club (2022)
- NZ development U17s volleyball squad Australia Tour (2019)
- Volleyball regional champions (2016,2018,2020)
Hobbies
- Gym
- Netball
- Volleyball
- Hikes
Timeline
Retail Sales Assistant
SABA
12.2023 - Current
Retail Banker
Bank Of New Zealand
06.2022 - 03.2023
Catering Assistant
Compass Group New Zealand (Air NZ Koru Lounge)
12.2021 - 01.2022
Retail Assistant
The Warehouse
04.2019 - 05.2019
Master of Criminology -
Te Herenga Waka Victoria University
Bachelor of Arts - Criminology & Media Studies
Te Herenga Waka Victoria Univeristy
St Marys College
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