Eva Lane
Rotorua,BOP
Summary
Hi I'm Eva :) Thank you so much for taking the time to look over my CV and consider me for the application of the roll you are offering. I'm A very friendly and approachable person who offers great energy and passion in whatever it is I am doing. I'm a team player who is open to collaboration and constructive critique. Thank you again I hope to hear from you :)
Overview
3
3
years of professional experience
Work History
Retail Assistant
Jay Jays
11.2023 - Current
- Checked out customers quickly and efficiently while providing excellent customer service
- Assisted customers in selecting items that best suited their needs
- Conducted price checks on items requested by customers or staff members
- Managed fitting rooms, ensuring they were neat, orderly, free of clutter and odorless
- Provided fashion advice to customers based on their individual needs and preferences
- Restocked shelves with new arrivals according to store standards for appearance and placement.
Checkout Operator
Countdown Central Mall
09.2021 - 06.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns.
Cafe Crew Member
McDonald's
03.2023 - 10.2023
- Worked well with teammates and accepted coaching from management team
- Provided excellent customer service by greeting customers and meeting quality expectations
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas
- Made and served brand-specific café beverages with focus on speed, quality, and consistency
- Operated espresso machines and commercial coffee brewers to create beverages.
Wait Staff Member
Sequoia Eatery
05.2021 - 11.2022
- Bussed and reset tables to keep dining room and work areas clean
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere
- Served food and beverages promptly with focused attention to customer needs.
Education
Level 3 Health And Wellbeing -
Toiohomai
Rotorua, NZ02.2024
High School Diploma -
John Paul College
Rotorua, NZ11.2023
Skills
- Excellent customer care
- Methodical multitasking
- Outstanding verbal and written communication
- Complaint resolution
- Flexible schedule availability
- Patience and Empathy
- Team Collaboration Aptitude
- Friendly and approachable
References
Shani Marino
Role: Manager of JayJays Rotorua
Contact phone: 279182127
Ryle Price
Role: Checkout Supervisor Woolworths Rotorua
Contact phone: 0274866828
Volunteer Experience
SPCA Volunteer, SPCA Rotorua, Rotorua, 02/01/21, 11/01/22, Provided socialization for cats and dogs, including brushing and walking., Assisted with cleaning and maintenance of the animal shelter facility., Walked animals in assigned area to complete daily enrichment., Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties., Cleaned kennel and offices areas by mopping, sweeping, and sterilizing equipment.
Timeline
Retail Assistant
Jay Jays
11.2023 - Current
Cafe Crew Member
McDonald's
03.2023 - 10.2023
Checkout Operator
Countdown Central Mall
09.2021 - 06.2024
Wait Staff Member
Sequoia Eatery
05.2021 - 11.2022
Level 3 Health And Wellbeing -
Toiohomai
High School Diploma -
John Paul College
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