Eva-Rae Harris
Hillsborough,Auckland
Summary
A proficient, versatile and dependable graduate with a Bachelor of Visual Arts. Experienced team member who is eager to learn with aptitude for applying new knowledge with skill and efficiency. Spanning a decade of seasoned performance in various customer service roles, I've acquired an array of transferable skills that assisted in promotions and ability to multitask and thrive in fast-paced environments. Seeking to maintain a full-time position that offers new challenges utilising interpersonal skills and self-sufficiency in a field that will broaden and expand my experiences.
Overview
8
8
years of professional experience
Work History
Temp Worker
Sidekicker
07.2017 - 07.2022
- Temporary staffing agency, worked part time at concerts, events, stores and weddings across Auckland with numerous companies, both front of house and back of house.
- Easily adapted to new working environments, systems and coworkers.
- Bartending, waitressing, cashiers, delivery driving, picking/packing orders, promo.
- Always provided exceptional customer service skills.
Event Staff Member and Delivery Driver
Little Wolf Catering
04.2021 - 08.2021
- Welcomed guests to weddings and events, serving champagne, canapes and mains.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Delivery Driving consisted of packing, loading and delivering food orders across Auckland, keeping to a tight schedule.
Supervisor and Seller
Venue Merchandising Services
03.2018 - 08.2021
- Sold merchandise at concerts and events around Auckland.
- Supervised setting up merchandise tents, completing stock take, money handling and maintaining accurate organisation of inventory during peak times.
- Used pallet jacks to unload, organize and count merchandise from delivery trucks for days leading up to large scale events.
- Maintained effective team member communication.
All Rounder
Spark Arena
08.2014 - 08.2021
- Worked my way up to Supervisor, 2IC and Senior staff positions in all front of house areas at Spark Arena: Corporate, Retail and the Tuning Fork bistro.
- Supervised Corporate boxes and staff, hosted VIP rooms and guests pre/post show, maintained stock and food delivery, gave staff briefs and completed paperwork.
- 2IC and Senior bartender in the Tuning Fork with extensive knowledge of beer, wine and liquor.
- High quality of customer service and ensured customer satisfaction.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Senior Race Day Registration Assistant
Ellerslie Event Centre
12.2018 - 01.2021
- Ensured accurate ticket collections and sales to customers and clients on race days during busy summer seasons.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Event Staff Member
Collective Hospitality Ltd
11.2017 - 12.2019
- Worked a variety of events including weddings, functions and banquets.
- Served appetisers, delivered entrees and mains and refilled beverages for wedding guests.
- Maintained cleanliness of all areas for duration of events.
Bartender and Waitress
Alexandra Park
10.2015 - 12.2017
- Worked as a waitress, buffet tender and bartender at race nights and conferences.
- Reset rooms for next event.
Education
Bachelor of Visual Arts -
Auckland University of Technology
Auckland, NZ12.2019
Epsom Girls Grammar School
Auckland, NZ12.2016
Skills
- Attention to Detail
- Exceptional Communication Skills
- Reliability
- Speed and Efficiency
- Strong Work Ethic
- Highly Motivated and Physically Fit
- Team Player
- Organisation
- Adaptability
- Good Attendance
Volunteer Experience
Te Whānau Rangimarie, Māngere, Auckland. Completed 09/2020.
- Renovated and painted the playroom and garage at a Woman's Refuge
- Established the Donations room.
References
- Melisa Bassett, Former Tuning Fork Manager, Spark Arena.
0224298501, calimeli823@gmail.com
- Delen Crisp, Former Corporate Events Coordinator, Spark Arena.
0211618617, dperez@sparkarena.co.nz
- Tiana Ang, Former Operations Manager, Collective Hospitality Ltd.
02108266789, ianatay135@hotmail.com
Timeline
Event Staff Member and Delivery Driver
Little Wolf Catering
04.2021 - 08.2021
Senior Race Day Registration Assistant
Ellerslie Event Centre
12.2018 - 01.2021
Supervisor and Seller
Venue Merchandising Services
03.2018 - 08.2021
Event Staff Member
Collective Hospitality Ltd
11.2017 - 12.2019
Temp Worker
Sidekicker
07.2017 - 07.2022
Bartender and Waitress
Alexandra Park
10.2015 - 12.2017
All Rounder
Spark Arena
08.2014 - 08.2021
Bachelor of Visual Arts -
Auckland University of Technology
Epsom Girls Grammar School
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