Evelina Heemi
Christchurch,CAN
Summary
Personable Team Coordinator with outstanding time management and schedule coordination proficiencies. Adept at helping contract managers with development of operating procedures and ensuring each team member's completion of delegated tasks. Organized, welcoming and reliable Community Health and Wellbeing Social Services and Whanau Support experienced in delivering creating initiatives focused on increasing visibility of organization. Dedicated to supporting administration and administrative functions to streamline processes and meet organizational goals. Excellent communication and relationship building skills. Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Care Team Coordinator
Haeata Campus
Aranui, Christchurch
01.2021 - Current
- Communicated assigned responsibilities to each group member to delegate tasks.
- Collaborated with management team to meet organizational and departmental goals.
- Performed data entry, processed time cards and validated documentation for billing and payroll.
- Ordered and tracked supplies to remain within budget.
- Determined opportunities to streamline current processes and provided direction to team.
- Managed employee scheduling and kept track of important dates, including deadlines and meetings.
- Guided on-boarding members and helped understand group roles.
- Delivered high-quality service by responding quickly to client issues and addressing Clients and whanau concerns successfully.
- Discussed routine instructions to team members on job responsibilities and coordinated onboarding activities.
- Met with team members and management staff to discuss safety outages and identify root causes.
- Met with team prior to each shift to deliver updates on scheduling and production and answer questions from employees.
- Oversaw various duties and responsibilities, including staffing and scheduling for team of 9 employees to keep workflows running efficiently.
- Verified adequate and proper training for technicians on how to safely use processing equipment.
- Reviewed management and statutory accounts to report requirements within pre-set timeframes.
- Interacted consistently with support services across multiple departments to keep product changeovers completed on time and with minimal redundancy.
- Cultivated key relationships with Social and wellbeing organization for operational and logistical support.
- Implemented internal audit controls and legal compliance to promote accountability.
- Collaborated with team to establish [9] successful project strategies in 2021.
- Initiated injury and risk prediction reports and disseminated t Social Services and well being .
Team Leader Manager
Tu Pono Mana Tanagata
Aranui, Chrisychurch
01.2023 - 03.2023
- Fostered positive employee relationships through communication, training and development coaching.
- Oversaw daily workloads and workflow for smooth operations.
- Coached team for success by using corrective action processes.
- Delegated work assignments and prioritized tasks.
- Set goals for performance and deadlines to comply with company plans and vision.
- Partnered with upper management and HR to identify effective resolutions for employee relations issues.
- Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
- Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
- Led regular team meetings to communicate current business trends and relevant updates.
- Conducted root causes analysis to develop corrective action plans.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Motivated team members to consistently achieve or exceed performance expectations.
Education
High School Diploma -
James Cook High School
Manurewa, NZ01.2003
High School Diploma -
James Cook High School
Manurewa, NZ01.2000
Skills
- Staff Training
- Documentation and Reporting
- Attention to Detail
- SOP Adherence
- Issue Resolution
- Verbal and Written Communication
- Work Planning and Prioritization
- Flexible Schedule
- Goal Setting
- PPE Compliance
- Service Level Agreements
- Overseeing Daily Activities
- Evaluating Employee Work
- Analytical Thinking
- Teamwork and Collaboration
- Shift Scheduling
- Giving Constructive Feedback
- Problem-Solving
- Coaching and Mentoring
- Product Specifications Determination
- Assembly Team Supervision
- Materials Requirements Determination
- Production Monitoring
- Employee Training
- Product and Parts Inspection
- Process Compliance
- Assignment Delegation
- CAD Software
- Work Order Interpretation
- Performance Assessment
- Quality Assurance and Control
- Dependable and Responsible
- Safe Operations Management
- Operational Data Documentation
- Corrective Action Planning
- Distribution Support
- Lean Manufacturing Processes
- Blueprint Reading
- Specifications Verification
- Work Order Review
- Electronic Equipment Assembly
- Component Installation
- Work Area Cleaning
- Team Leadership and Coordination
Certification
- Health and Wellbeing level 4 [Te Ruranga O Nga Maata Waka] - 2020
- Communiyt Health And Wellbeing and Social Services and Whanau Support Practice and Applied Level 5 , [Te Ruranga O Nga Maata Waka] - 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The best and safest thing is to keep a balance in your life, acknowledge the great powers around us and in us. If you can do that, and live that way, you are really a wise man.
Euripides
Timeline
Team Leader Manager
Tu Pono Mana Tanagata
01.2023 - 03.2023
Care Team Coordinator
Haeata Campus
01.2021 - Current
High School Diploma -
James Cook High School
High School Diploma -
James Cook High School
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