Ezmeralda Fidow

I’m a friendly, responsible, and motivated individual with a strong background in customer service, healthcare, tourism, and hospitality. I bring excellent communication, active listening, and problem-solving skills to every role I take on. My calm and empathetic approach helps me connect with customers from diverse backgrounds, while my training in Contact Centre Operations has equipped me with the digital and professional tools needed to succeed in a fast-paced environment. I thrive in both team settings and independent roles, and I am committed to delivering high-quality service with respect and integrity. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

Available upon request.

Playing and watching soccer, Walking and exercising my dog, Cooking, baking, and cleaning, Spending quality time with family and friends, Dancing, music, and exploring new experiences, Dreaming of travelling the world

ASB Diwali Festival, Volunteering, Encouraged attendees to join ASB’s scavenger hunt activity at a major public event